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Apr 27, 2018 · The researchers analyzed patient ratings of plastic surgeons on three popular review websites: Google, Yelp, and RealSelf, which is dedicated to plastic/cosmetic surgery ratings.
- Overview
- ‘Surgeon Scorecard’ Evaluates Performance
- A Similar Database for the Best of the Best
Two new sites powered by nonprofit groups are publishing the complication and surgery outcome rates of surgeons.
For years, if you wanted to order a pizza, you could consult numerous sources, such as Yelp or Google Reviews, to see who was the best.
And only your dinner was at stake.
But if you wanted rating information on doctors performing high-risk surgery, the same subjective scrutiny given to a Domino’s order was all that was available.
That didn’t make sense to Stephen Engelberg. Especially considering preventable hospital errors are now the third leading cause of death in the United States — resulting in 440,000 deaths annually.
So, Engelberg, editor-in-chief of the nonprofit ProPublica, decided a year ago to use big data to peel back the curtain to give patients an accurate picture of who’s holding the scalpel during these procedures.
ProPublica released Surgeon Scorecard, a search engine that uses data from 63,173 Medicare patients who were readmitted to the hospital after eight elective procedures from 2009 to 2013.
Those surgeries were knee replacement, hip replacement, gallbladder removal, lumbar spinal fusion — both posterior and anterior technique — prostate resection, prostate removal, and cervical spinal fusion.
During that time, 3,405 Medicare patients died during a hospital stay for those elective procedures.
But instead of taking the figures at face value, the ProPublica team evaluated cases of hospital readmission and surgeon mistakes to give potential patients an idea of who has high rates of complications.
In 1999, a report from the Institute of Medicine, titled “To Err is Human: Building a Safer Health System,” called for a national reporting system of serious adverse effects, including death, related to hospital procedures.
However, no such system has been established.
While the ProPublica database evaluates surgeons on their best and worst days, another new search engine, SurgeonRatings.org, ignores surgeons with low ratings and focuses on the ones with higher success rates.
The site, powered by the nonprofit Consumers’ Checkbook/Center for the Study of Services, analyzed more than 4 million operations conducted by 50,000 surgeons in the United States.
The site doesn’t include the kind of “buyer beware” scenarios of ProPublica, only those doctors with positive ratings on surgeries.
Those procedures include pacemaker surgery, femur fracture repair, gallbladder removal, heart bypass, hernia repair, hysterectomy, major bowel surgery, prostate removal, and spinal cord fusion.
“For more than 20 years, we have evaluated hospital performance using these types of data, and spent many years pushing and suing the federal government to release the data for doctors,” the website states. “Thanks to some forward-thinking people in the government, it’s finally now available.”
Now, as more large groups of data are available to the public, consumers can expect to get a better look into the practices and outcomes of those providing care in the U.S. healthcare system, an industry that reached $2.9 trillion in spending in 2013.
- Brian Krans
Oct 1, 2019 · Private practitioners, particularly those performing cosmetic plastic surgery, are most likely to be reviewed on Google and Yelp. Academic reconstructive surgeons and those employed by an HMO are least likely to have any online reviews.
Aug 8, 2024 · Better Business Bureau® (BBB®) advises consumers to be aware of complaints and reviews reported to multiple BBB offices about “Goals Aesthetics & Plastic Surgery” (Goals) locations using...
Feb 16, 2024 · We announce the 2021 Most Worth It Ranking, a list of the 20 top-rated cosmetic procedures of the year, as determined by Worth It Ratings from RealSelf members.
Jun 27, 2018 · Some focus on treating patients undergoing elective, cosmetic procedures (such as a tummy tuck, breast augmentation or liposuction), while others focus on reconstructing body parts damaged by ...
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