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1. support.atomwide.comWavenet Education Support Site

   support.atomwide.com

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   To enter this site, you must login. Atomwide Managed Service customers: when you reach the login page, enter your normal email username and password, but add a suffix. to the username of .<la> where <la> is your DfE-assigned LA code (e.g. 887 for Medway). LGfL customers: Please click here. You are connecting to support.atomwide.com from 40.77 ...

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     If you need help with using this page then please speak to...

2. blog.atomwide.com › supportservices › defaultIT Services for Schools - Atomwide

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   The site can also be used to raise support/service cases and request any changes which the school cannot make of its own accord. For any support related queries please contact the Service Desk by logging into our support site below and raising a case, or by calling our support line on 01689 814777. Further information. Play video.

3. blog.atomwide.com › downloads › SupportOne place for all your help & support - Atomwide

   blog.atomwide.com › downloads › Support

   Atomwide Service Desk, to provide a comprehensive support service. Response, reference and resolution When a support case is raised it is recorded on a Case Logging System. This system records the case details, name and contact information of the person who is making the query and generates a case number which is communicated to the school by ...

4. blog.atomwide.comAtomwide - IT Services for Schools

   blog.atomwide.com

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   Address: Atomwide Ltd, Unit 2-3, Ravensquay Business Centre, Cray Avenue, Orpington, Kent, BR5 4BQ; Telephone: 01689 814700 Fax: 01689 814701 Email: info@atomwide.com; For any support related queries please contact our Service Desk: Raise a case: support.atomwide.com; Educational support line: 01689 814777

5. www.ukauthority.com › articles › lgfl-retainsLGfL retains Atomwide for sign-on and support services

   www.ukauthority.com › articles › lgfl-retains

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   The London Grid for Learning (LGfL) has retained Atomwide to provide its universal sign-on (USO) platform and related serices under a new five-year contract valued at up to £21.8 million – saying that for the moment there is no viable alternative. LGfL is a charitable trust that provides broadband connectivity and ICT services for schools in ...

6. my.uso.im › Help › myuso_helpHelp with myUSO

   my.uso.im › Help › myuso_help

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   Please call 01689 814799 between 8am and 6pm Monday to Friday. Please have your USO username ready for the support engineer. They will not be able to help you without this information. Please note that this number is for calls regarding myUSO and Early Years logins only. For help with any other issues Nominated Contacts will need to either call ...

7. People also ask

   How do I contact atomwide support?

   • Any member of staff requiring assistance either with using the functionality available in the myUSO website or with the Early Years login setup can phone the Atomwide Help Desk dealing with these two issues only. Please call 01689 814799between 8am and 6pm Monday to Friday. Please have your USO username ready for the support engineer.

   Help with myUSO

   my.uso.im/Help/myuso_help.html

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   What services does atomwide offer?

   • In addition to the Service Desk, Atomwide also provides an online Support Site which gives schools the ability to configure, manage and report on its own services. The site can also be used to raise support/service cases and request any changes which the school cannot make of its own accord.

   IT Services for Schools - Atomwide

   blog.atomwide.com/supportservices/default.htm

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   What is atomwide service desk?

   • Access to a mature and extensive Service Desk infrastructure that has been proven capable of supporting over one million users including schools, Local Authorities and Regional Broadband Consortia. A dedicated team of 1st and 2nd line support engineers, accessible through the Atomwide Service Desk, to provide a comprehensive support service.

   One place for all your help & support - Atomwide

   blog.atomwide.com/downloads/Support.pdf

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   How does atomwide support work?

   • Subscribers to Atomwide Support benefit from telephone support, remote support, online support and guidance that is there when you need it, whatever your level of IT expertise. In addition to the Service Desk, Atomwide also provides an online Support Site which gives schools the ability to configure, manage and report on its own services.

   IT Services for Schools - Atomwide

   blog.atomwide.com/supportservices/default.htm

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   Is atomwide using a proprietary solution for USO support services?

   • It has been using a proprietary solution developed by Atomwide for USO related support services which, according to the contract award notice, is inextricably linked to the provision of broadband and other services to LGfL’s customer schools.

   LGfL retains Atomwide for sign-on and support services

   www.ukauthority.com/articles/lgfl-retains-atomwide-for-sign-on-and-support-services/

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   Who is atomwide?

   • Atomwide has over 30 years' experience developing IT products that help schools increase efficiencies, save money and reduce hassle. Find out more about us, what we do and our range of designed-for-schools products and services by watching our videos. The best place to see all that it is we do is in our Services Guide.

   Atomwide - IT Services for Schools

   blog.atomwide.com/

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8. www.readkong.com › page › 2017-2018-ict-services2017 2018 ICT Services & Support for Schools - Online Safety ...

   www.readkong.com › page › 2017-2018-ict-services

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   Part of the AdEPT Group ICT Services & Support for Schools 2017 2018 Online Safety Help & Support Cloud Services Communication Tools Parental Engagement www.atomwide.com • info@atomwide.com • 01689 814700