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1. support.atomwide.comWavenet Education Support Site

   support.atomwide.com

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   To enter this site, you must login. Atomwide Managed Service customers: when you reach the login page, enter your normal email username and password, but add a suffix. to the username of .<la> where <la> is your DfE-assigned LA code (e.g. 887 for Medway). LGfL customers: Please click here. You are connecting to support.atomwide.com from 40.77 ...

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     If you need help with using this page then please speak to...

2. blog.atomwide.com › supportservices › defaultIT Services for Schools - Atomwide

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   The site can also be used to raise support/service cases and request any changes which the school cannot make of its own accord. For any support related queries please contact the Service Desk by logging into our support site below and raising a case, or by calling our support line on 01689 814777. Further information. Play video.

3. blog.atomwide.com › downloads › SupportOne place for all your help & support - Atomwide

   blog.atomwide.com › downloads › Support

   regarding the call, such as the support topic, along with the phone call itself, is recorded. Online support and guidance 24/7 In addition to the Service Desk, Atomwide also provides an online support site which gives schools the ability to configure,manage and report on its own services. The site can also be used to raise

4. blog.atomwide.com › supportIT Services for Schools - Atomwide

   blog.atomwide.com › support

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   Supplying IT services for schools nationwide including VoIP, WiFi, web filtering, email filtering, IT support, CCTV, broadband, online cashless payments and audio visual 01689 814700 info@atomwide.com

5. www.ukauthority.com › articles › lgfl-retainsLGfL retains Atomwide for sign-on and support services

   www.ukauthority.com › articles › lgfl-retains

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   The London Grid for Learning (LGfL) has retained Atomwide to provide its universal sign-on (USO) platform and related serices under a new five-year contract valued at up to £21.8 million – saying that for the moment there is no viable alternative. LGfL is a charitable trust that provides broadband connectivity and ICT services for schools in ...

6. my.uso.im › Help › myuso_helpHelp with myUSO

   my.uso.im › Help › myuso_help

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   Please call 01689 814799 between 8am and 6pm Monday to Friday. Please have your USO username ready for the support engineer. They will not be able to help you without this information. Please note that this number is for calls regarding myUSO and Early Years logins only. For help with any other issues Nominated Contacts will need to either call ...

7. People also ask

   What services does atomwide offer?

   • In addition to the Service Desk, Atomwide also provides an online Support Site which gives schools the ability to configure, manage and report on its own services. The site can also be used to raise support/service cases and request any changes which the school cannot make of its own accord.

   IT Services for Schools - Atomwide

   blog.atomwide.com/supportservices/default.htm

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   How do I contact atomwide support?

   • Any member of staff requiring assistance either with using the functionality available in the myUSO website or with the Early Years login setup can phone the Atomwide Help Desk dealing with these two issues only. Please call 01689 814799between 8am and 6pm Monday to Friday. Please have your USO username ready for the support engineer.

   Help with myUSO

   my.uso.im/Help/myuso_help.html

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   How does atomwide support work?

   • Subscribers to Atomwide Support benefit from telephone support, remote support, online support and guidance that is there when you need it, whatever your level of IT expertise. In addition to the Service Desk, Atomwide also provides an online Support Site which gives schools the ability to configure, manage and report on its own services.

   IT Services for Schools - Atomwide

   blog.atomwide.com/supportservices/default.htm

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   Who is the atomwide service desk?

   • The Atomwide Service Desk is made up of a dedicated team of 1st and 2nd line support engineers and technicians that know our technologies inside out. Our Service Desk team supports over 3,000 schools nationwide, including the London Grid for Learning / TRUSTnet community of schools - Europe's largest educational WAN.

   IT Services for Schools - Atomwide

   blog.atomwide.com/supportservices/default.htm

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   Is atomwide using a proprietary solution for USO support services?

   • It has been using a proprietary solution developed by Atomwide for USO related support services which, according to the contract award notice, is inextricably linked to the provision of broadband and other services to LGfL’s customer schools.

   LGfL retains Atomwide for sign-on and support services

   www.ukauthority.com/articles/lgfl-retains-atomwide-for-sign-on-and-support-services/

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   How does atomwide handle support cases?

   • As all support cases are diferent and require diferent levels of action, investigation and communication, Atomwide always applies best endeavours to resolve cases in the shortest possible time period. Atomwide also prioritises its resources to ensure the most eficient resolution of critical incidents in preference to administrative enquiries.

   One place for all your help & support - Atomwide

   blog.atomwide.com/downloads/Support.pdf

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8. www.readkong.com › page › 2017-2018-ict-services2017 2018 ICT Services & Support for Schools - Online Safety ...

   www.readkong.com › page › 2017-2018-ict-services

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   Portway Primary School Operations Manager, London Grid for Learning “SIPS Education approached Atomwide in July 2015 to help to source a suitable replacement for the ageing regional “We have been using Atomwide for Broadband Network used by our over 4 years.