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If you're still unable to resolve the situation, then you could contact Trading Standards (the UK equivalent of the Better Business Bureau) via http://www.consumercomplaints.org.uk/ There is a facility on the website for people from abroad to make a complaint.
Unfortunately, I had a bad experience with Astral and therefore would not recommend them. The tour guide was little more than a driver. He rarely pointed out places of interest on the way to and from Stonehenge and supplied us only with written...
There have been quite a number of messages which reference Astral Tours and since we used them last week I thought I would share our experience. We booked online for the Cotswold Connection tour and exchanged a couple of emails to sort out the details.
Answer 21 of 34: Dear fellow TA members, My husband and I attended two full-day tours with Astral travel and received very bad service from their tour guides. The first tour guide "Pete" is extremely rude to us right from the start which I really...
I have sent complaints twice to Astral Travel two weeks ago and no response from them at all. My fellow passengers of the second tour already have the whole tour cost refunded to them after complaining to Astral a week ago.
Jul 28, 2021 · Consumers have contacted BBB about debt claims made by various businesses, including Castaways Vacation Club, Funseekers, Sealand Travel Club, and Tradewinds Vacations. All of the businesses...
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