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Jun 30, 2020 · BBB receives an average of 13,000 complaints and negative reviews about movers each year. The search for a mover usually begins on the internet, where people are likely to encounter ads by...
- Tatyana Meshcheryakova
- Phoning it in. A mover who doesn’t insist on an on-site inspection of your household goods is giving you a sight-unseen estimate — and those are usually too good to be true.
- The cursory glance. An “estimator” who does a quick walk-through of your home without opening cabinets and taking note of exactly what you plan to move is going to be way off the mark.
- The “required” deposit. Reputable movers will NOT demand cash or any large deposit before moving you. You generally pay upon delivery. If you pay upfront, you have zero control over when you’ll see your belongings again.
- The name change. Some companies get around the Better Business Bureau and other such scam busters by constantly doing business under new names. Be sure the company has a local address and information about licensing and insurance.
Moving scams are a significant issue in the UK, where rogue movers use deceptive tactics to take advantage of customers. These scams commonly involve tactics such as demanding large upfront deposits , offering a low estimate only to increase it later through a bait and switch , or holding belongings hostage until extra fees are paid.
- It isn’t licensed through the FMCSA. Did you know there is a federal agency that tracks and regulates the trucking industry? It’s called the Federal Motor Carrier Safety Administration (FMCSA), and it keeps tabs on the moving industry because moving companies use trucks.
- It charges customers more money than they agreed to. If most customers report that a moving company charged them far more money than they agreed to, it could mean the company is a scam.
- It claims to charge by cubic foot. This is actually one of the most common moving scams. Reputable moving companies (especially interstate movers) charge you based on the weight of your shipment, not how many cubic feet of space it would take up in a moving truck.
- It asks you to pay or sign a moving contract before it does an in-home estimate. Real moving companies won’t ask you to sign anything or pay them a dime until they do an in-home estimate to accurately assess how much your shipment will weigh.
Oct 17, 2024 · Good online reviews from websites like Google and TrustPilot are a sign that the moving company is legitimate. Companies with reviews of over 4 stars are what you should be aiming for to avoid getting scammed.
Sep 30, 2024 · September 30, 2024. Congratulations! You found a new place to live. Now you have to coordinate a move. Whether you’re moving across town or cross-country, you might need more than friends to haul your belongings. Here are some ways to avoid scams when you look for a moving company. Check the company’s registration and reputation.
Jun 30, 2020 · BBB receives an average of 13,000 complaints and negative reviews about movers each year, with many complaints describing how experiences with dishonest moving companies have turned into...
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