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Apr 19, 2024 · See a list of BBB Accredited moving companies near you. To report a moving scam, visit BBB Scam Tracker. To learn how to protect yourself from scams, read our 10 steps to avoid scams.
- How Moving Scams Work
- Moving Company Red Flags to Watch For
- How to Do Your Due Diligence When Choosing A Moving Company
- How to Report A Moving Scam
The most common moving scam involves a moving broker, rather than the actual moving company (brokers are also licensed by the DOT, but undergo less scrutiny and oversight than moving companies). The moving broker solicits the customer, schedules a move, and then hires a carrier to do the actual work. The broker will give the customers an “estimate”...
Florida is the state with the most reported moving scams, likely because it only costs $750 to start an LLC with a DOT-approved broker’s license there. Florida Attorney General Ashley Moody’s office is fighting back with a list of moving company red flags to watch out for: 1. Working a broker instead of directly with a carrier: Many brokers adverti...
Luckily, there’s a lot you can do to spot these scammers, although no practice is foolproof. The DOT’s Federal Motor Carrier Safety Administration (FMCSA) offers a tool allowing you to look up information about the company’s headquarters, registration status, complaint history, and safety records—simply search the company’s name or Passenger Carrie...
If you find yourself wrapped up in what seems to be a moving scam, report it to the BBB here and to the FMCSA here. You can also file a complaint with the BBB, which will then note your complaint on the business’s record; you can use this as proof of damages when you dispute the charge with your bank. Find more resources to protect yourself from mo...
- Daniel Oropeza
Aug 15, 2023 · After a dip in 2022, complaints about moving companies are set to grow 35% year-over-year by the end of 2023. The financial toll of moving scams is projected to reach $1.59 million in 2023, 42% above last year's total. Consumers lost an average of $836 to moving scams in 2023, 7% more than in 2022.
- It isn’t licensed through the FMCSA. Did you know there is a federal agency that tracks and regulates the trucking industry? It’s called the Federal Motor Carrier Safety Administration (FMCSA), and it keeps tabs on the moving industry because moving companies use trucks.
- It charges customers more money than they agreed to. If most customers report that a moving company charged them far more money than they agreed to, it could mean the company is a scam.
- It claims to charge by cubic foot. This is actually one of the most common moving scams. Reputable moving companies (especially interstate movers) charge you based on the weight of your shipment, not how many cubic feet of space it would take up in a moving truck.
- It asks you to pay or sign a moving contract before it does an in-home estimate. Real moving companies won’t ask you to sign anything or pay them a dime until they do an in-home estimate to accurately assess how much your shipment will weigh.
Aug 22, 2024 · In 2022, 15,198 complaints were filed with the Better Business Bureau against moving companies throughout the year. From exorbitant fees to damaged belongings or even outright theft, the risks...
- Contributing Writer
By understanding common moving scams and staying aware, you can avoid a moving company ripping you off. Look out for red flags like poorly designed websites, limited payment options, and lack of insurance, which often signal unreliable companies.
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May 10, 2022 · The best protection against moving scams is to be a well-informed consumer who does their homework every step of the way. Here is the rundown on the most common types of moving scams, the red flags to watch out for, tips on how to protect yourself and how to report a company.
