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Jul 8, 2024 · Errors from reCAPTCHA frustrate users and prevent visitors from accessing the protected features of your site. The most common areas to check for errors are: reCAPTCHA setup: Make sure the reCAPTCHA code on your site has the correct keys and domain information. Network issues: The visitor's internet may not have the best connection.
- Overview
- Restart your devic
- Check your internet connectio
- Use a supported browse
- Update your browse
- Deactivate browser extension
- Change your IP addres
- Create a new user profil
- Disable your VP
Quick ways to enable reCAPTCHA when it isn't working on your computer or mobile device
Are you having trouble loading reCAPTCHA on your computer or mobile device? If you're getting blocked or failing the reCAPTCHA test, you may be running an outdated or unsupported browser. You could also be lacking a stable internet connection, but this is an easy fix. This wikiHow will show you how to troubleshoot reCAPTCHA verification when it's not working in any browser on your computer, iPhone, iPad, or Android device.
Check your Wi-Fi or cellular connection. Restart your device, and then try reCAPTCHA again.
Use an updated and supported browser, such as: Chrome, Firefox, Safari, or Chromium Edge.
Restart your computer to fix common errors.
In some cases, a quick restart can solve connection issues.
Make sure you're connected to Wi-Fi or a cellular network.
Slow connections can cause reCAPTCHA to freeze or load improperly. If needed, you can
speed up a slow connection
by minimizing the amount of programs or apps running in the background of your device.
To use reCAPTCHA, you must use a supported browser.
On desktop, you can use:
, Safari, and Chromium Edge. On mobile, you can use: Google Chrome, Safari, and an Android native browser.
If you aren't using a listed browser, reopen the reCAPTCHA link in a supported browser.
Open your browser's settings and look for any possible updates. If you have updates available, install them.
Restart your device after installing, and then try reCAPTCHA again.
Turn off extensions and add-ons.
If you have extensions running on your browser, be sure to disable them if reCAPTCHA isn't working. Some extensions can interfere with how the page functions. This will vary depending on your browser, but you'll most likely find the option in
Try a new IP address.
In most cases, you can easily change your IP address by restarting your modem. Unplug your internet modem, wait a few minutes, and then plug it back in. Once you're back online, try reCAPTCHA again.
Make a new user profile on your computer.
For Windows, this can be done in
Add someone else to this PC
Fill in the required fields.
For Mac, click the Apple menu →
Select a user type, and then fill in the required fields.
Disable any active VPNs or proxy services.
can interfere with your Wi-Fi or Bluetooth connection. Temporarily disable your VPN, then try to load reCAPTCHA again.
Include your email address to get a message when this question is answered.
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Feb 15, 2024 · This guide will walk you through the most common issues users face with reCAPTCHA and provide simple solutions to troubleshoot them quickly. Whether you’re integrating reCAPTCHA into your website or encountering errors during usage, this article will help you navigate through them smoothly.
reCAPTCHA is a free service from Google that helps protect websites from spam and abuse. A “CAPTCHA” is a turing test to tell human and bots apart. It is easy for humans to solve, but hard for...
May 5, 2023 · I've found one potential cause: the connection to ReCaptcha in the user's browser fails. I verified this using the "Network request blocking" feature in Chrome. When the connection is blocked, recaptcha.execute() returns a token, but that token generates BROWSER_ERROR when validated on the back-end.
May 31, 2021 · However, there are times when an error appears and reCAPTCHA does not work in Chrome or any browser. A message appears indicating that the verification has failed. This will prevent us from opening a website or logging in.
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Aug 27, 2024 · If reCAPTCHA does not work in Chrome or Firefox, try resetting your IP address using Command Prompt. If your IP address is suspicious, this might be causing the issue.
