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- Miscommunication happens more frequently today, notably with the growing trend towards remote work. Digital communication methods don’t always allow for genuine human connection, so visual cues are often missed. The bottom line is that it’s easy to be misunderstood, and some may not realize how their everyday behavior feeds into the problem.
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Jan 14, 2022 · 1. You’re giving too much information. You understand the resulting confusion of too much information if you’ve ever tried to take driving directions from someone who gives them like...
Today, we’ll look at the most common causes of miscommunication in the workplace and discuss solutions to help you mitigate risk and reverse the trend. Nine causes of workplace communication failure. Miscommunication happens more frequently today, notably with the growing trend towards remote work.
- Lack of trust. Problem: If you aren’t open and forthright with your colleagues when an issue arises at work, affecting a project, they won’t know when to expect the finished product and they may feel resentful.
- Poor leadership. Problem: Teams rely on managers to clearly communicate ideas, goals, and the group’s overall vision. When a team lacks leadership, they may be left feeling siloed in their work, indecisive about how to move forward with tasks, and unable to lean on others for support.
- Close-mindedness. Problem: Close-mindedness kills innovation and communication at work. If no one feels like they can suggest new ideas or perspectives because of a headstrong manager or colleague, the team culture will suffer.
- Insufficient communication channels. Problem: If it’s 2022 and email is your only communication channel, it’s time to introduce some new tools. Teams with insufficient communication channels (or too many) will have messages that get lost and left unread.
- Implicit vs explicit communication. Sometimes we mean exactly what we say. "Hand me a cookie, please." But sometimes our explicit message doesn't fully concur with our intention.
- Written vs verbal. The carrier of the message, or the channel, is another common cause of miscommunication. Verbal channels like phone or voice mail are better carriers for implicit meaning, while written channels like email or live chat are better for explicit communication.
- Competitive conversation forms. Many of our conversations take on counterproductive forms in which each side is merely out to seek status. In "12 Rules for Life" , Jordan B. Peterson discusses a few of such forms he encountered in his career as a psychologist and which you’ll be sure to recognize.
- Negativity bias. This is our mind's tendency to interpret ambiguity as negative. When you walk into a dark room, you don't imagine bumping into a pot of gold; you imagine a killer clown lurking under the bed.
Have you ever presented an idea to a group, and it's met with utter confusion? What's going on here? Katherine Hampsten describes why miscommunication occurs so frequently, and how we can minimize frustration while expressing ourselves better.
Feb 22, 2019 · Misunderstanding and miscommunication are common causes of the breakdown of any bond, causing fissures that prevent intimacy and erode the quality of the relationship. Even when our...
Jul 21, 2021 · Key points. Interpersonal communication can easily become distorted or inaccurate, based on one's emotions and the other person's interpretation. Taking a step back to ask oneself what the...
