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  2. But what does that really mean? What is Person-centred care. Person-centred care (or person-centred approach) is a philosophy of care that moves beyond routines and procedures. Person-centred care means looking after people in a way that is not just about following rules.

  3. Results. There is compelling evidence in favour of nurses pursuing person and relationship-centred policies and practices. Organizational and individual factors contribute to the successful implementation of person and relationship-centred care.

    • Tony Ryan
    • 2021
  4. different elements of relationship-based care, for patients in terms of outcomes and satisfaction, for practitioners in terms of job satisfaction and retention, and for the whole NHS in terms of fewer A&E visits, fewer unplanned admissions and better adherence to medication.

  5. Offering care in a more person-centred way can even improve outcomes for professionals. A review of seven studies about professionals delivering person-centred care in nursing homes found that this approach improved job satisfaction, reduced emotional exhaustion and increased the sense of accomplishment amongst professionals.43

  6. preciative enquiry in the establishment of relationship-centred care for older people in acute settings. This work too is located in a wider programme of activities to promote leadership, specifically aimed at promoting compassionate care. Outcomes include improved com-munication between service users, families and nurses, improved

  7. Health and wellbeing outcomes need to be co-produced by individuals and members of the workforce working in partnership, with evidence suggesting that this provides better patient outcomes and costs less to health and care systems. Person-centred care framework.

  8. behaviours and to have better health outcomes. 8 • Person-centred care is good for health care professionals too. As patient engagement increases, staff performance and morale see a corresponding increase.9 Care that is person-centred should also represent better value for money because it ensures that

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