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      • Launch the application via the Windows Start button, a desktop shortcut, or any other preferred method. You may be prompted to log in to your LogMeIn Rescue account. Use the same email and password combination you use to log in at the LogMeIn Rescue website.
      support.logmeinrescue.com/rescue/help/technician-console-desktop-app-for-windows-and-mac-rescue-tc-c-resc-tc-standalone
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  2. Jun 14, 2024 · On Windows. Launch the application via the Windows Start button, a desktop shortcut, or any other preferred method. You may be prompted to log in to your LogMeIn Rescue account. Use the same email and password combination you use to log in at the LogMeIn Rescue website.

  3. Technicians provide remote support using the LogMeIn Rescue Technician Console. Technicians can choose to run the Technician Console in a supported browser or as a desktop application.

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  4. Nov 8, 2023 · Install the current version of the LogMeIn Rescue Technician Console Desktop App for Windows. Version: 7.50.3580.

  5. Access the Technician Console to provide remote support to customers and employees with LogMeIn Rescue. Start Download.

  6. You can click New Session to start a new private session, which you can generate a PIN code, or an email Direct Connect Link to start providing support. If you choose the PIN code option, direct the user to LogMeIn123.com to enter in the code.

  7. Jan 4, 2016 · • Make sure you have the Technician Console running in a supported browser. • Ideally you should have another computer on hand, or a virtual session (using VMware, for example).

  8. Technician Console. The Technician Console is the online interface used by support technicians to conduct remote support sessions. Technicians can initiate new sessions or respond to online customer requests waiting in a shared Queue.