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  1. Welcome to the Costco Customer Service page. Explore our many helpful self-service options and learn more about popular topics.

  2. Share your Feedback. Chat Us. Select the Chat Us option on this page. *Hours vary by department. Give Us a Call. Hours vary by department. Corporate Mailing Address. PO Box 34331. Seattle, WA 98124.

  3. In-Home Delivery and Installation Service FAQs. Costco Logistics offers in-home delivery and installation services for many items sold on Costco.com. Check this information out for answers to frequently asked questions.

  4. Signing up is a simple process. You can visit our membership desk at any warehouse to join in person. Alternately, you can sign up online, or call 1-800-774-2678 to speak with our Member Services over the phone. We believe it’s important that you have options, and there are different types of memberships to choose from.

  5. The Costco Mobile App is specifically designed to create a dynamic shopping experience and offers convenient options and shortcuts that will save you time and money. Make the most of your membership and download the Costco Mobile App today, and start enjoying the convenience of shopping at Costco.com, anywhere, anytime!

  6. To view products on Costco.com, either type what you’re looking for into the Search box, or mouse over "Shop" to view our different categories. Simply click on the name or picture of an item to navigate to its product page. The great thing about shopping on Costco.com is that everything you see reflects our live, real-time and up-to-date ...

  7. On Membership: We will cancel and refund your membership fee at any time if you are dissatisfied. On Merchandise: We guarantee your satisfaction on every product we sell, and will refund your purchase price*, with the following exceptions: Electronics: Costco will accept returns within 90 days (from the date the member received the merchandise ...

  8. Extra benefits on select Costco Travel products. Business Membership: $65.00 Annual membership fee*. Includes a free Household Card. Add Affiliate Cardholders for $65 each*. Valid at all Costco locations worldwide. Purchase for resale. Business Members must provide Costco with the appropriate resale information. Gold Star Membership:

  9. To purchase your membership online, please follow these steps: Browse your membership options here. You can choose between a Personal Membership and a Business Membership. You can then select an Executive Membership for either type. Complete the Membership Application on the next page. The application will require you to enter the Primary ...

  10. Most PIN-based Debit/ATM Cards. Costco Shop Cards*. Cash. Personal checks from current Costco Members. Business checks from current Costco Business Members. Traveler’s checks. EBT cards. Mobile Payment (Apple Pay, Google Pay, Samsung Pay) FSA/HSA Visa or MasterCard Debit cards are accepted at Pharmacies, Optical and Hearing Aid Departments.

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