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  1. Support Connection. Start Download. How It Works. We take security seriously, Report Abuse. Want to deliver flexible, reliable remote support for your business? Try Rescue free for a limited time. Free 14-Day Trial.

  2. Go to LogMeIn.com. Log in to your account using your LogMeIn ID (email address). You are redirected to the GoTo sign in page. Make sure your email address is correct and select Next. Type your password and select Sign In. Result: The Computers page is displayed. At the top of the page, select Settings > Account Settings.

  3. Support Connection. Enter your six-digit code, then click the Start Download button below. Start Download. How It Works. We take security seriously, Report Abuse.

  4. Can't connect? Try this first! A checklist of the most common communication issues when connecting to remote Host computers. Tip: One common reason for failed login is that users enter their LogMeIn ID and password, not their computer user name and password. See also How do I log in to the remote host?.

  5. Reset your password using your email address. You do not need to be logged in to reset your password. Go to https://accounts.logme.in/forgotpassword.aspx. Enter your LogMeIn ID(email address) and select Submit.

  6. Sign in to My Account at https://myaccount.logmeininc.com. Select Sign In & Security in the left navigation. From Password, select Edit. Under Current password, fill in your current account password. Under New password and Confirm new password, fill in your desired password.

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  8. Forgot your password? Enter the email address for your LogMeIn account and we'll send you instructions on how to change your password. Make sure you submit an email address that is associated with your Rescue account. Global and EU accounts are isolated, so make sure you use the right password reset page. Enter your email. Send Instructions.

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