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  1. Support Connection. Start Download. How It Works. We take security seriously, Report Abuse. Want to deliver flexible, reliable remote support for your business? Try Rescue free for a limited time. Free 14-Day Trial.

  2. If download does not start automatically, the Client desktop app for Windows (MSI). LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge).

  3. *ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT TECHNICIAN YOU TRUST* The LogMeIn123 Rescue app for Windows 10s allows support technicians to troubleshoot a problem you are having on your Windows 10s device.

    • (5)
    • Windows 10 Version 14393.0 or Higher
    • Utilities & Tools
  4. From on-demand remote support to easy, secure access to work files, we have the solutions to make anywhere work for you. Enjoy the freedom to work remotely with reliable remote access and secure remote software tools from LogMeIn.

  5. Support Connection. Enter your six-digit code, then click the Start Download button below. Start Download. How It Works. We take security seriously, Report Abuse.

  6. Run the Applet. Once downloaded, run the applet. Press CTRL + J to find recent downloads. Secure Remote Support. - Communication is TLS-encrypted between you and your technicians. - You can permit or deny access at all times during the session.

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  8. Launch the Client desktop app: Option 1. Click the system tray (or menu bar) icon and select Connect to computers. Option 2. Using the Start menu or Finder, start the LogMeIn Client. Can't find the Client desktop app? Download it for Windows or Mac. Log in to your account using your LogMeIn ID (email address).