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A pioneer in remote work technology and a driving force behind today’s work-from-anywhere movement, LogMeIn has become one of the world’s largest SaaS companies with tens of millions of active users, more than 3,500 global employees, over $1.3 billion in annual revenue and approximately 2 million customers worldwide who use its software as ...
- Business owners will love the remote access power of LogMeIn Pro
- LogMeIn Pro: Plans and pricing
- LogMeIn Pro: Features and utilities
- LogMeIn Pro: Setup
- LogMeIn Pro: Interface and performance
- LogMeIn Pro: Security
- LogMeIn Pro: Support
- LogMeIn Pro: The competition
- LogMeIn Pro: Final verdict
Although the appeal of LogMeIn Pro will primarily be of interest to business users there is a package focused on lone users. Billed as Individuals, this is a $30 a month bundle that allows access up to two computers. It comes with remote access, unlimited users, remote printing, 1TB file storage and multi-monitor display features. There’s a new LogMeIn Antivirus option as part of the deal too.
Power Users is up next, which is a $70 per month package that offers access for up to five computers and features all of the functionality delivered with the Individuals package. It does add on three free licenses to LastPass Premium too, which lets you manage your passwords with ease, as opposed to one free option on the cheaper deal.
Users of LogMeIn Pro regularly enthuse about its range of features and functions, all of which are perfectly suited to businesses of all shapes and sizes. The added extra is that LogMeIn Pro has been very nicely designed, so you can get quick and easy access to your files on multiple devices.
There’s a neat split display that offers up a straightforward preview of files and their locations. Moving said files and folders can be done with drag-and-drop efficiency and is so much more convenient than sending content via email, for example.
The other great thing about LogMeIn Pro is its responsiveness. Some programs tend to suffer from lag, but the way this setup has been engineered means that progress is generally swift. A Wake On LAN feature assists if your host computer is asleep. Meanwhile, Whiteboard Drawing lets you pick out items on-screen, which is a boon if you’re working with colleagues. There’s a Screen Record option too, using AVI output.
Another key ingredient in the LogMeIn Pro tool arsenal is Multi Monitor Support. This offers up access to multiple monitors, either via a single screen or if you need to give host-to-client support. The good thing about this is programs and files remain in their original layout as you work.
We explored both of the setup options within the LogMeIn Pro configuration area and either makes for a quick and easy route. You’ll need to install the LogMeIn Pro Control Panel on the machine you wish to access. The LogMeIn Client software can be installed on Mac or Windows computers, along with iOS or Android devices too. We’re talking a few minu...
Considering its beefy set of features and functions, LogMeIn Pro is actually really easy to use and much of this is down to its simple interface. If you're new to the software it’s useful to try out the Getting Started tab, which helps you familiarize yourself with many of the everyday tools. It’ll get you connected in no time.
Similarly handy is the way it’s possible to send an invitation to a colleague, allowing them to view or control your machine as and when it’s needed. Abuse of this feature can be easily prevented too, thanks to a secure, time-sensitive link option, which limits the period of remote access.
Being secure in a remote desktop access environment is another big consideration when choosing the right package for your business. LogMeIn has been in existence for years, so it’s fair to say that the levels of security continue to be excellent too. Host and client communications, and everything going backwards and forwards, is protected under the umbrella of SST/TLS (OpenSSL) security, which is akin to that used in the banking world.
We’re also big fans of the LogMeIn Pro attention to detail when it comes to wider security. For example, unusual activity or failed log in attempts can be sent to you, or an IT manager as alerts. Similarly, managers can revoke user permissions when needed, either on a one-to-one basis or across an entire company user base.
If you’re a company owner or someone in an IT department that needs to deal with staff on a daily basis then support is always a plus. In that respect, LogMeIn Pro is especially appealing as it continues to offer telephone support. It can be accessed 24 hours a day, seven days a week. Better yet, it’s available in over 15 different languages, which makes LogMeIn Pro one of the best remote access options out there in that respect.
On top of that excellent support, LogMeIn Pro comes with plenty of user guides, articles on how best to milk its inner most secrets and, if all that wasn’t enough, there are community forums. Having been around for a while now, it’s safe to say that help and advice is always there if you need it.
Anyone looking for the best remote desktop access products will not be able to bypass LogMeIn Pro, but there are plenty of alternatives worth considering. That’s especially so if you’re not overly enthralled by the pricing of LogMeIn Pro’s three bundle options. A better value option may be Zoho Assist, which has an enterprise package that offers plenty of flexibility on the connectivity front, but for little in the way of outlay.
Elsewhere, Remote Desktop Manager isn't cheap, but offers up lots of more sophisticated options for IT departments that need to manage differing levels of access more precisely. Zoho Assist is also good in that respect and that even has plenty of tools for offering customer support options too. Nevertheless, if you're happy to pay for the privilege, LogMeIn Pro will more than meet the needs of many businesses.
One of the most appealing aspects of LogMeIn Pro has to be the great level of customer support on offer. If you're a beleaguered IT manager, this feature alone will probably convince you to give it a go. However, LogMeIn Pro continues to have a fine set of features and functions, all of which makes it universally appealing, especially with the fairly bulletproof security features that also come as part of the package. Said packages are quite pricey though.
Rob Clymo
Rob Clymo has been a tech journalist for more years than he can actually remember, having started out in the wacky world of print magazines before discovering the power of the internet. Since he's been all-digital he has run the Innovation channel during a few years at Microsoft as well as turning out regular news, reviews, features and other content for the likes of TechRadar, TechRadar Pro, Tom's Guide, Fit&Well, Gizmodo, Shortlist, Automotive Interiors World, Automotive Testing Technology International, Future of Transportation and Electric & Hybrid Vehicle Technology International. In the rare moments he's not working he's usually out and about on one of numerous e-bikes in his collection.
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The Bottom Line. LogMeIn is a solid, straightforward remote access and file-sharing software that's suitable for personal or corporate use. PCMag editors select and...
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Nov 21, 2022 · Article last updated: 21 November, 2022. When considering a remote monitoring and management tool in a changing IT environment, it is important to consider a variety of factors, including the size of your organization, your cost structure, resources available, and the features you will need to be successful, to name just a few.
Estimates show that the use of GoToMeeting & GoToWebinar helped customers avoid as much as 63 million metric tons of carbon dioxide over the past year. BOSTON, April 20, 2021 (GLOBE NEWSWIRE) -- LogMeIn, Inc., a leading provider of cloud-based solutions including GoTo, LastPass and Rescue, has today announced data quantifying the impact of a ...
We take security and protection of your important files, data, and personal information very seriously. Get an in-depth look at the LogMeIn Pro Security Features. Simplify your life with remote access and work on the go. See why Pro's powerful features make it the #1 most reliable remote desktop solution.
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BOSTON, Feb. 25, 2021 (GLOBE NEWSWIRE) -- LogMeIn, Inc. a leader in empowering the work-from-anywhere era with solutions such as GoTo, LastPass, and Rescue, today announced results of a global study executed by IDG that reveals the new reality of long-term remote and flexible work.
