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- LogMeIn Rescue is the #1 solution for providing remote access to computer and mobile devices for help desks, call centers and other support organizations. Rescue is a cloud-based remote desktop assistant, enabling fast deployment and requiring no capital investment in hardware or software.
www.logmeinrescue.com/remote-access-to-computer
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Start a remote support session in seconds on any mobile device, tablet or computer with LogMeIn Rescue. IT teams can support employees or customers on platforms including iOS , Android , Mac, Windows, Chromebook and Linux .
- 4 Steps to Setup a Remote IT Help Desk
How It Works: Rescue Get an inside look at a feature-rich...
- What is co-browsing
What is Co-Browsing & How Does it Work? As customers and...
- Datasheets
If your organization isn’t “Shifting-Left”, or reaching more...
- The Total Economic Impact™ of Rescue
After interviewing Rescue customers, Forrester discovered...
- Pricing
Explore LogMeIn Rescue's pricing for enterprise-grade remote...
- Free Trial
Rescue’s powerful infrastructure lets technicians connect to...
- Customers
IT Software Reviews You Can Trust. TrustRadius is a trusted...
- Start Support Connection
Enter your code here to begin your remote support session.
- 4 Steps to Setup a Remote IT Help Desk
Technician Console Desktop App for Windows and Mac. This article gives guidance to Rescue technicians. Technician Console as a desktop application is available for technicians both on Windows and Mac computers. The desktop app offers the same set of features as the browser-based version.
- Improve Customer Support with Remote Access to Computer Devices.
- LogMeIn Rescue Simplifies Secure Remote Access to Computer and Mobile Devices.
- How LogMeIn Remote Access to A Computer Works.
Nothing simplifies customer support like tools that give you remote access to computer devices, tablets and mobile phones. Traditional customer support delivered over the phone or via chat can be a difficult task. Customers have to verbally describe their issue rather than showing it, and your support agents have to attempt to diagnose problems and...
LogMeIn Rescue is the #1 solution for providing remote access to computer and mobile devices for help desks, call centers and other support organizations. Rescue is a cloud-based remote desktop assistant, enabling fast deployment and requiring no capital investment in hardware or software. LogMeIn Rescue offers multi-platform support, providing rem...
When a customer gives permission to a technician for remote access to a computer or device, Rescue automatically downloads a small.exe file to the remote device. This applet is automatically removed when the support session is done. After establishing a connection, LogMeIn’s remote assist softwareallows customers to permit or deny technicians acces...
LogMeIn Rescue is a remote desktop software technology that is purpose-built for call centers, help desks and support organizations of every size. As a cloud-based solution, Rescue can be deployed quickly, easily and without capital investment.
Oct 27, 2023 · LogMeIn Rescue delivers an easily deployed cloud-hosted support solution with top-notch access security. Reviews. By Dave Mitchell. published 27 October 2023. (Image: © Future) IT Pro Verdict. Pros. +. Extremely versatile. +. Easy to manage. +. An impressive array of security features. Cons. - Additional charges for some services after purchase.
Jul 28, 2015 · You can use Rescue to support your customers who are running Windows 10, from day 1. With no updates or add-ons required, you’re ready for those early adopters. Check out our Windows 10 FAQ Below:
Jan 4, 2016 · 1 Start a Session. 2 Troubleshoot the Customer’s Computer. 3 Rescue Somebody. 4 Move Files Between Computers. 5 Reboot. 6 Control a Smartphone. 7 Connect When Nobody’s There. 8 Record Your Sessions. 9 Connect On LAN. 10 Try Rescue Lens. 1 Start a Session. What’s the task?
