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      • Use this option to restart the customer's computer in safe-mode with networking enabled. Safe-mode is a special way for Windows to load when there is a system-critical problem that interferes with the normal operation of Windows.
      support.logmeinrescue.com/rescue/help/rebooting-a-customers-device-rescue-tc-c-resc-tc-header-reboot
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  2. Jun 29, 2017 · Hi Wendy, This can be due to a LogMeIn Rescue session that wasn't closed properly on your device. To better understand your concern, we'd like to know the following: If you've tried closing the window by pressing the X button. If you've already tried restarting your device after pressing the X button.

  3. Jul 28, 2015 · You can use Rescue to support your customers who are running Windows 10, from day 1. With no updates or add-ons required, you’re ready for those early adopters. Check out our Windows 10 FAQ Below:

  4. Jan 4, 2016 · 1 Start a Session. 2 Troubleshoot the Customer’s Computer. 3 Rescue Somebody. 4 Move Files Between Computers. 5 Reboot. 6 Control a Smartphone. 7 Connect When Nobody’s There. 8 Record Your Sessions. 9 Connect On LAN. 10 Try Rescue Lens. 1 Start a Session. What’s the task?

  5. Sep 27, 2022 · User Guide. Step-by-Step Connection Guide for LogMeIn Rescue. About this Guide. LogMeIn Rescue is a tool that technicians use to access remote computers and mobile devices. While this guide speaks directly to the customer, Rescue technicians can use this section to understand the end-user experience during a remote support session.

  6. Jan 5, 2023 · Back. Print. About LogMeIn Rescue. LogMeIn Rescueis used to provide instant remote support to customers and employees. With LogMeIn Rescue, you can gain control of a remote PC, Mac, or smartphone over the web in seconds, without the need to pre-install software. Increase first call resolution.

  7. Nov 8, 2023 · Read our release notes about the latest features and improvements. LogMeIn Rescue Website, Applet (Mac), Calling Card (Mac), - April 11, 2024. LogMeIn Rescue Website, Applet (Win), Technician Console (Win), Calling card (Win) - March 27, 2024. LogMeIn Rescue Website - March 7, 2024. LogMeIn Rescue Website, Calling Card (Win) - February 29, 2024.

  8. Learn about the basics of setting up and using Rescue. Set up. Set up the Administration Center to configure Rescue for your organization. Manage sessions. Learn how to control and manage remote sessions. Integration and API. Learn about the integrations and API Rescue offers. Providing support.

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