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Aug 26, 2024 · Open the battery cover on the back of the BlackBerry. Remove the battery from the phone. You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Apr 27, 2016 · Whether you’re jump starting a frozen phone or restoring a handset to factory defaults before passing it on, sometimes you need reset your Blackberry to get it working again. There are a number of simple ways to do this, from removing the phone’s battery to wiping its settings.
The first is to reset the password from your device by tapping or clicking the "Forgot Password" button when prompted to sign into your BlackBerry ID. You will have to answer your security question and follow the on-screen instructions. The second option is to reset your password from a computer.
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- Getting Your Unlock Code: Get your BlackBerry’s IMEI number. This unique identifier is required by either your carrier or the third-party unlock provider in order to get your unlock code.
- Unlocking Your BlackBerry: Unlock BlackBerry 10 devices. Go to Settings, select Security and Privacy, and then SIM Card. Scroll down and tap the Unlock Phone button.
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Please follow these important steps before sending in your phone: 1) De-activate your phone from your carrier (this may have been automatically done when if you upgraded to a new phone) 2) Make sure any passcodes/locks are deactivated 3) Remove personal information from phone before sending into TechPayout.