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Try 'wipe handheld' - options / security options / general settings / menu / wipe handheld / "blackberry". Am not sure if this will reset the device itself to factor settings, but it would not harm to try. Alternatively, reload the O.S.
Sep 21, 2023 · With the device powered off, press and hold the buttons until you see the screen light up. We're now in Recovery Mode. Use the volume buttons to highlight "Wipe Data/Factory Reset" and press the Power button to select it. Use the volume buttons again to highlight "Factory Data Reset" and press the Power button to confirm.
The second option is to reset your password from a computer. Visit the BlackBerry ID reset page linked in the Resources section, click "Reset your password" and follow the on-screen instructions. In both cases, an email will be sent either to the email account associated with your BlackBerry ID or the device itself.
Nov 20, 2023 · Boot into Recovery Mode – usually by pressing the Volume Up + Power buttons together. Use the volume keys to scroll and select the “ Wipe data/factory reset ” option. On the next confirmation screen, “ No ” out of the option to keep user data. Select “ Yes — delete all user data ” to confirm wiping it.
In the phone, your phone number appears at the top of the screen. If you have more than one phone number associated with your BlackBerry® device, your active phone number appears at the top of the screen. Make a call 1. Page 24: Switch Calls Handset Speaker.
Page 7: Turn Your Device On Or Off. Setup and basics User guide Turn your device on or off Press and hold the Power on/off key (on the left side of your device). To turn off your device, tap Power off. To turn your device off and then on again, tap Restart. Turn off the screen Press the Power on/off key (on the left side of your device).
Charging the battery 1. Attach the lead from the charger carefully to the socket (1.) on the bottom of your phone. NOTE: Connector (2.) is the headset connector. Page 16 If the phone requests a security code • Key in the security code, which is displayed as asterisks Q, and press OK.
