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  1. In the iTunes app on your PC, click the Device button near the top left of the iTunes window. Click Summary. Click Restore, then follow the onscreen instructions. Restoring software on your iPhone, iPad, or iPod touch erases all your information and settings. To find out more about erasing all content and settings, see the Apple Support article ...

  2. May 2, 2024 · Step 2: Turn off your iPhone. Unplug your iPhone from the computer if it’s connected. iPhone 8, iPhone 8 Plus, iPhone X and later, including iPhone SE (2nd and 3rd generation): Press and hold both the side button and the Volume down button until the power off slider appears.

  3. Apr 26, 2024 · Scroll down to Support Tools, then tap Reset Password. Tap "A different Apple ID". Enter your Apple ID. If you don’t remember your Apple ID, you may be able to use your email address or phone number. Tap Next, and follow the onscreen instructions to reset your password. Any information that you enter will not be stored on the device.

  4. Feb 20, 2024 · Step 1: Press and hold the Sleep/wake button and the Lower volume button. On the iPhone X and later models, you’ll find the sleep/wake button on the right side of the phone. Christine Romero ...

    • 5 min
    • Christine Romero-Chan,Simon Hill
  5. Mar 26, 2024 · In some cases, you might be able to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address. You might also be able to shorten the wait time by providing credit-card details to confirm your identity. If you’re given this option, an authorization request goes to ...

  6. Jul 18, 2020 · If you’re using a Mac with macOS Mojave 10.14 or earlier, or a PC: Connect your iPhone to your computer. Open the iTunes app. Click the device icon in the top left of the screen (it should look ...

  7. Jul 1, 2019 · Enter the username and use a recovery email or answer security questions to reset your password. If you use two-factor authentication, a Reset Password message appears on your trusted device. Follow the prompts to reset the password. On a Mac, sign in to iTunes and click Forgot Apple ID or Password. Then follow the prompts to reset your Apple ...