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1. www.nationalrail.co.uk › help-and-assistanceComplaints | National Rail

   www.nationalrail.co.uk › help-and-assistance

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   The Rail Ombudsman is an independent organisation that offers a free service to help with unresolved complaints between rail service providers and their customers. You can appeal to the Rail Ombudsman if: you are unhappy with a participating rail service provider’s final response to your complaint. the rail service provider has not resolved ...

2. member.railwayspensions.co.uk › useful-contactsUseful contacts | Railways Pension Scheme

   member.railwayspensions.co.uk › useful-contacts

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   Please include your full name and postal address in any correspondence so that RST is able to identify your Rail Staff Travel record and respond appropriately Telephone: 0207 841 8274 (or +44 20 7841 8274 from outside of the UK) Phone lines are open from 9.30am to 12.30pm on Monday, Wednesday and Friday (excl Bank Holidays).

3. www.nationalrail.co.uk › help-and-assistancePassenger Assist | National Rail

   www.nationalrail.co.uk › help-and-assistance

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   You can find your train company’s Passenger Assist information, telephone number and textphone/Typetalk numbers (where available) below. Avanti West Coast. Avanti West Coast Passenger Assist information (external link, opens in a new tab) Telephone 08000 158 123. Textphone 08000 158 124 c2c

4. www.scotrail.co.uk › about-scotrail › contact-usContact us | ScotRail

   www.scotrail.co.uk › about-scotrail › contact-us

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   Rail Ombudsman: Telephone: 0330 094 0362 Textphone: 0330 094 0363 Email: [email protected] Twitter: @RailOmbudsman. The Rail Ombudsman Contact Centre team are available: Monday to Friday 09:00 – 17:00 (excluding Christmas Day) By Post: FREEPOST – RAIL OMBUDSMAN. Postal Address. Rail Ombudsman 1st Floor Premier House Stevenage Hertfordshire

5. www.nationalrail.co.ukWelcome to the Official source for UK trains | National Rail

   www.nationalrail.co.uk

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   You've found the gateway to Britain's national rail network. The portal to rail travel, including train times information, fares enquiries; promotions; and ticket info.

6. www.thetrainline.com › train-companies › national-raiNational Rail | National Rail Enquiries & Tickets | Trainline

   www.thetrainline.com › train-companies › national-rai

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   All train companies in Great Britain (England, Scotland and Wales) operate under the guidance of National Rail who are responsible for the administration of passenger bookings. National Rail was formed following the privatisation of the British Rail network in 1996, when the network split into 25 separate operating franchises to run trains across the UK (Great Britain).

7. www.nationalrail.co.uk › tickets-railcards-andBuying a Ticket - National Rail Enquiries

   www.nationalrail.co.uk › tickets-railcards-and

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   They are sold in limited numbers, subject to availability and on a first come, first served basis. You can usually buy an Advance ticket up to 12 weeks ahead of travel, and they are still available until the day of travel on many routes – sometimes up to 10 minutes before departure. They offer a great deal if you know exactly when you want to ...