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Jul 11, 2023 · Instant Chat is a natural extension of remote support; use it to further reduce inbound calls to support centers. Instant Chat provides a much easier and seamless connection between your customers and technicians. Instant Chat prevents unnecessary downloads if the support case can be solved in chat-only mode. Instant Chat allows technicians to ...
Feb 23, 2017 · That’s where the LogMeIn Rescue Command Center comes in. Rescue’s Command Center is a powerful tool that gives team leads and managers the ability to examine and respond to key performance indicators of the helpdesk – in real-time – so that Rescue users can address trends, whatever they may be, head-on. As we work closely with our ...
GoTo Products. Rescue, built by GoTo. Remote support made easy. The LogMeIn secure remote support solution allows your team to access any device in 20 seconds. Learn more about the LogMeIn Rescue's remote support features, including multi-platform support, chat and more. Start a free trial today at Logmeinrescue.com.
A help desk is your employees’ lifeline to enterprise IT support. Staffed by IT technicians, or virtual help desk agents, a help desk is a centralized resource for getting technical issues resolved. Whether an employee is having issues with a Mac or a PC computer, iOS or Android mobile device, other IT equipment, or even password resets, the ...
May 9, 2024 · Administration Center – At a Glance. Administrators use the LogMeIn Rescue Administration Center to configure LogMeIn Rescue for use by support organizations of any size. The online interface is used by administrators to create and assign permissions for other administrators and Technician Groups. Administrators can also create support ...
This buyer’s guide can help you select the remote support tool that will work best for your organization. With nearly 20 years of experience, LogMeIn Rescue delivers the key features and functionalities that make us the market leader in the remote support space. Based on experience working with tens of thousands of support professionals in ...
Apr 10, 2024 · This article gives guidance to Rescue Administrators. By using the Access Wizard, LogMeIn Rescue customers can conveniently mass-deploy the Unattended Access service to multiple devices. Once the installer is deployed, LogMeIn Rescue Administrators can manage the machines associated with each MSI they created. Topics in this article:
Native Remote Control allows you to connect & control any remote or console session. Pulseway is an all-in-one platform for IT professionals. Get started with a free trial!
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