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Bought a pair of Lacoste trainers from Zalando, with the price gone £30 cheaper than JD. Delivery was within 4 days of ordering, with Yodel delivery spot on and the item packaged well. Cannot fault Zalando and this was a great first experience of buying from them. Date of experience: 27 April 2024.
Apr 7, 2021 · The boots arrived and were the wrong ones, a much inferior pair, wrong studs, wrong level of make. They were supposed to be the pro level and they were the match level a much inferior pair… so your research, but expect delayed orders, poor communication and worse customer service. Date of experience: 25 May 2024. Useful.
Bought a pair of Lacoste trainers from Zalando, with the price gone £30 cheaper than JD. Delivery was within 4 days of ordering, with Yodel delivery spot on and the item packaged well. Cannot fault Zalando and this was a great first experience of buying from them. Date of experience: April 27, 2024. Useful.
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I've used Zalando a few times and so far my experience has been positive. I've had a couple of issues with orders going missing and a partner (Massimo Dutti) failing to refund a return. Both times Zalando's support team have been quick to resolve these issues with positive outcomes. Emails are usually answered within 2 hours and refunds are ...
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For those who prioritise sustainability, Zalando offers shoes made from eco-friendly materials, such as recycled plastics and organic cotton. From sneakers made from recycled materials to boots crafted with responsibly sourced leather, these sustainable footwear options allow you to make a conscious choice without sacrificing style or quality.
