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  1. Feb 20, 2024 · 1. Open the Find My app on another device. You don’t need a computer to unlock your iPhone and reset the passcode, but you will a different device that supports the Find My app (such as another iPhone or an iPad). You can use Find My to remotely erase your locked iPhone so you can unlock it and set it up again.

  2. To change your password, you'll need your card to hand and you will be asked for your date of birth. • Tap the person icon in the top right-hand corner of your summary screen (This will take you to your profile) • Scroll down to “Change password”. • Select “Forgotten your password”. • Follow the simple steps on screen.

  3. Step 2: Turn off your iPhone. Unplug your iPhone from the computer if it’s connected. iPhone 8, iPhone 8 Plus, iPhone X and later, including iPhone SE (2nd and 3rd generation): Press and hold both the side button and the Volume down button until the power off slider appears. iPhone 7, iPhone 7 Plus, iPhone 6s, and iPhone 6: Press and hold the ...

  4. Jun 21, 2023 · 2. Connect the unavailable iPhone with USB cable, and follow the instructions on the screen to put your iPhone into its Recovery Mode. Connect iPhone and enable it to enter Recovery Mode. You can also click the underlined prompt to force your locked iPhone into Recovery Mode.

  5. Jan 9, 2023 · 2) Turn off your iPhone or iPad. 3) Plug one end of the cable into your iPhone or iPad. Don’t plug the other end into the Mac’s USB port yet (you have to do that in the next step). 4) Press & hold the Power button on your iPhone or iPad and immediately plug the other end of the cable into your Mac.

  6. Apr 26, 2024 · Scroll down to Support Tools, then tap Reset Password. Tap "A different Apple ID". Enter your Apple ID. If you don’t remember your Apple ID, you may be able to use your email address or phone number. Tap Next, and follow the onscreen instructions to reset your password. Any information that you enter will not be stored on the device.

  7. FOR ADMINS. If you forgot your passcode: There is another admin. Request the admin to reset your passcode. You're the ONLY admin. Reach out to Support, they can send you a reset passcode email. Be sure to have the following information ready: If you have topped-up your Wallet: Proof of payment for your last Wallet top-up.

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