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  1. Insert the SIM removal tool (included in the box the phone came in) and push to eject the SIM/memory card tray. Remove the SIM/memory card tray; With the metal contacts facing down, insert the SIM card into the smaller section of the tray. If you want to add a microSD card, insert the microSD card into the larger section of the tray.

  2. First of all downlad and open on your computer BlackBerry Link. You can get it from here BlackBerry Link. Then switch off your device by using the Power button. Connect your device to your computer using a USB cable. At the side of the BlackBerry Link window, click your device. Afterwards click Back Up & Restore and select Factory Reset.

  3. The following tutorial shows all methods of master reset BLACKBERRY Passport. Check out how to accomplish Hard Reset by hardware keys and Blackberry OS settings. As a result your BLACKBERRY Passport will be as new and your Qualcomm MSM8974AA cores will run faster.

  4. Jul 31, 2013 · Connect it to your PC or MAC with a USB Cable using Desktop Link. Hit the gearbox icon on the top right of LINK for your PC (not the gearbox icon for the device). There will be an option on the top line of the LINK screen about "Reload Device" and this will replace your current operating system with a Factory version.

  5. Factory Reset BLACKBERRY Priv from Settings. Before you start Hard Reset procedure make sure that your phone battery is not less than 80% charged. If the display is off, hold down the Power button to turn it back on. Afterwards, go to Settings and then find and tap Backup & Reset. In the next step select Factory Data Reset.

  6. Download BLACKBERRY Z30 Drivers. The BLACKBERRY USB drivers installation files will be compatible with Blackberry OS system and older OS. All BLACKBERRY Z30 introduced 2013 and powered by Qualcomm Snapdragon S4 Pro MSM8960T Pro will work with those drivers. Please, follow our instructions to use BLACKBERRY Z30 USB connection.