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Using a hard reset operation here will not help. The only thing you can do is contact the customer service of your provider and ask for a PUK code to unblock your BLACKBERRY Q10. Rating: 3.5 - 774 reviews. If you found this helpful, click on the Google Star, Like it on Facebook or follow us on Twitter and Instagram. Share.
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Contact us Get in touch. Want in-person assistance? Visit one of our stores Check Store Finder. Any questions? Ask the Community Visit our forum. Do you need help setting up your SIM on EE Mobile? Get support with your new SIM card, as well as any questions about the product itself.
1) Click the Options icon on your BlackBerry home screen. 2) Select Security Options and then General Settings. 3) From the General Settings screen, hit your BlackBerry Menu key --which can be found directly to the left of the track all on 81xx, 83xx, 88xx and 9xxx series devices--and choose the Wipe Handheld option.
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Jul 31, 2013 · Go into Settings, then Security, and Security Wipe. It will ask you to type "blackberry" to confirm. It takes about 15 minutes because it electronically "shreds" everything on the phone. It is super secure and works very well. Method Two to WIPE the phone:
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