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  1. Login failed. Enter the [Windows/Mac] user name and password you see when physically sitting at the remote computer . If you are confident that you are entering a correct Windows/Mac password, then you may be entering an incorrect Windows/Mac user name.

  2. Enter your code here to begin your remote support session.

  3. Go to Start > Control Panel.. In Windows 7 or newer: Program and Features. In XP or 2000: Add/Remove Programs. Scroll down to LogMeIn Pro and select it.; Click either Uninstall or Change/Remove depending on your OS.

  4. How to View or Change Contact/Billing Information. Account holders use the Billing page to view and edit contact and billing information for their account. If you pay by credit card. To access the Billing page, log in at www.LogMeIn.com and click Settings at the top of the page, and then select Billing. Fields are grey?

  5. For example, one user can control a computer while another uses File Manager or Management Tools. Launch the Client desktop app: Option 1. Click the system tray (or menu bar) icon and select Connect to computers. Option 2. Using the Start menu or Finder, start the LogMeIn Client.

  6. secure.logmein.com › welcome › hamachiLogMeIn Accounts

    I trust this device. Keep me logged in. You will be redirected for authentication. Click Log in to continue. Log in Back

  7. Repeated failure to enter a valid Windows/Mac user name and password can result in IP Lockout. This means you won't be able to continue to attempt to log in from the same computer until the lockout is resolved. The lockout remains in effect for 30 minutes by default.

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