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Jun 2, 2020 · To modify or cancel a subscription. To cancel your LogMeIn Pro account or change the auto-renewal status of your account, please select Contact Support in this article. Our Customer Care Team will be happy to help you. Online cancellation is not available for LogMeIn Pro at this time. To downgrade your subscription, you would also need to ...
Troubleshoot your account and connectivity issues. Remote printing and sound issues. Review common printing and sound questions. Firewall issues and FAQ. Set up your firewall and review FAQs. Resources. GoTo support is here to help! Browse help articles, video tutorials, user guides, and other resources to learn more about using GoToMyPC.
Contact our team. Select Contact Support to submit a case and receive a phone number. Please have the following items ready so we are better prepared to help you: Computer for troubleshooting purposes.
Command line uninstallation. Open Command Prompt (If in Windows Vista or newer, make sure you run Command Prompt as an Administrator). Type cd "C:\Program Files (x86)\LogMeIn\x86" (x64 if using a 64-bit OS) and hit Enter. Type logmein uninstall and hit Enter. Once the uninstall is complete, reboot the computer.
Follow the steps to fix problems with your DNS resolving our IP Address. On Windows 7 and newer: Open the Run dialog. (Press the Windows key and the R key at the same time.) Type cmd and click OK. In the command prompt, type ipconfig /flushdns and press the Enter key. On Mac OS X: Open Utilities > Terminal.
Note: As a LogMeIn Pro user, you can install only a single antivirus software on a host. Log in to your LogMeIn Pro account. On the Computers list, click Antivirus next to a computer's name. Click Install LogMeIn Antivirus. For hosts that are online with no conflicting anti-virus software installed, LogMeIn Antivirus is installed and activated.
Contact our team. Select Contact Support to submit a case and receive a phone number. Please have the following items ready so we are better prepared to help you: Verify you have the applicable role/permissions to troubleshoot your concern (see below) Phone number of the account or business name. The device (s) and user (s) impacted.
