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Aug 3, 2022 · British Gas hopes for all first-generation smart meters to be enrolled in the DCC by the end of 2021. British Gas smart meter installation: What to expect. Once you’ve booked your British Gas smart meter installation, the supplier will send you a confirmation, as well as a reminder closer to the time of the appointment.
If that is the case, the engineer will always show you their ID and explain the work that they have come to do. As well as fitting your new smart meters, our engineers will check your gas appliances are safe. If they're not, they'll disconnect and repair them immediately. Don't worry - we won't leave you without heating or hot water.
British Gas contact details. Get quick answers to frequently asked questions about your energy or home services account or contact our advisors.
Just like most things, your electricity and gas meters have a ‘best before’ date – this can vary between 10 and 40 years. As your meter gets older it may stop working correctly by running too fast or too slow, leading to inaccurate bills. When your gas or electricity meter reaches its best before date we are required to replace your meter.
Get quick answers to questions about your energy or home services accounts in Help & Support. For other enquiries find British Gas contact details or live chat
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