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3 days ago · All of my Gas readings have been deleted by them - smart meter and my own readings. Have managed to get them to escalate to finance to investigate. Have also lodged an official complaint.
4 days ago · My latest bill shows the installers reading of 3000 units higher than I was expecting so costing me ~£800 extra on this months bill. I have contacted them but as expected there is nothing I can do because I have no photo evidence and the old meter is probably long gone.
1 day ago · If it's raining I won't be attempting the gas meter at all. So that's my excuses. So I could ask them to send meter readings themselves though I assume I'd be the one deconstructing the electric meter cupboard still. And I doubt they would do it very regularly - every few months at most.
5 days ago · More than 50% of UK households are equipped with smart meters supplied by companies such as British Gas, EDF, Ovo, Octopus, and E. ON. ... still need to regularly provide manual meter readings ...
2 days ago · Providing regular meter readings ensures you receive an accurate bill. To submit your gas and electricity meter readings, you’ll need to log-in or sign-up for our online portal. Registering for our online portal allows you to quickly submit readings, view your bills online and more.
5 days ago · You'll need to send meter readings online and will get 'paperless' statements. This usually means your bills will arrive as email attachments or you'll be able to download them from your account on the energy firm's website or via your app.
5 days ago · You can usually submit your own meter reading within a set number of days of getting your estimated bill and it will be recalculated. The best way to avoid this kind of inaccurate bill in the future is to submit regular meter readings, or consider a smart meter, which will do it for you automatically.
