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  1. Nov 16, 2016 · Boot to Recovery Mode and Wipe Cache Partition. The following steps will get the Blackberry DTEK50 or DTEK60 into Recovery Mode by booting the smartphone: Press and hold the Volume Up, Home, and Power buttons at the same time. After the phone vibrates, let go of the Power button, while still holding the other two buttons until Android System ...

  2. Nov 11, 2016 · Turn off your smartphone. Press and hold the Volume up button, the Homebutton, and the Power button at the same time until you see the Android icon. Using the Volume down select wipe data/factory reset option and press the Power button to select it. Using the Volume down highlight Yes – delete all user data and press Power to select it.

  3. Restart your phone: This is often the simplest and quickest solution for a black screen issue. Press and hold the power button until the device turns off, then turn it back on again. Charge your phone: If the battery is completely drained, the screen may appear black even when the phone is turned on. Charge your phone for at least 30 minutes ...

  4. Except from all these problems if you want to restart your phone, you can perform a soft reset or force restart it. Performing a soft reset does not delete any personal data, files and apps on your smartphone. With a soft reset, the operating system is rebooted and all services reloaded. BlackBerry DTEK60

  5. Apr 6, 2010 · Get your Blackberry working when frozen. By Alessa. 4/5/10 5:42 PM. If your BlackBerry seems to get stuck and display the hour-glass icon or just doesn't respond. Pulling the battery out to reboot the blackberry maybe very inconvenience. We take you through some simple steps that will help. Video Loading.

  6. Restart your phone: This is often the simplest and quickest solution for a black screen issue. Press and hold the power button until the device turns off, then turn it back on again. Charge your phone: If the battery is completely drained, the screen may appear black even when the phone is turned on. Charge your phone for at least 30 minutes ...

  7. Restart your phone: This is often the simplest and quickest solution for a black screen issue. Press and hold the power button until the device turns off, then turn it back on again. Charge your phone: If the battery is completely drained, the screen may appear black even when the phone is turned on. Charge your phone for at least 30 minutes ...