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  1. Feb 13, 2024 · If you can't erase your iPhone, iPad, or iPod touch. Learn what to do if you don't remember your passcode for your iPhone, iPad, or iPod touch, or your device is disabled. If you forget your Screen Time passcode, you can reset it. Restoring your device using a backup won't remove the Screen Time passcode. If you still need help, contact Apple ...

  2. Nov 7, 2014 · Select your iPhone, iPad, or iPod touch when it appears in iTunes. In the Summary panel, click Restore. Now click “Restore” again. This will confirm that you want to restore your device to factory settings and delete all data and content. iTunes will download the iOS software file and restore your iOS device.

  3. Perform a hard reset by following the steps below: Power off your device and wait a few seconds. Press and hold Volume Up + Power buttons together until recovery mode screen appears. (These button combinations can change on different modals.) When you see the device logo release the Power button, but keep holding Volume Up until the recovery ...

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  5. Jan 13, 2021 · Step 1. Launch "Finder" on Mac, unfold the "Go" menu on top ribbon and choose the "Home" option. Step 2. Go to "Music" > "iTunes". Then you will see two files named "iTunes Library", here you can get "iTunes Music Library.xml". Step 3. Delete both the files in the iTunes folder.

  6. Perform a hard reset by following the steps below: Power off your device and wait a few seconds. Press and hold Volume Up + Power buttons together until recovery mode screen appears. (These button combinations can change on different modals.) When you see the device logo release the Power button, but keep holding Volume Up until the recovery ...

  7. Aug 26, 2023 · Swipe the circle with the power icon across the screen to turn off your iPhone. Your iPhone can take up to 30 seconds to fully shut down. To turn your iPhone back on, press and hold the power or side button until the Apple logo shows up on the screen. Open the iTunes Store again to see if it’s working. 4.

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