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  1. Small application downloads to your computer to start the support session. During the session, the Technician could be able to fully control your computer. Remember, only accept support from individuals and organizations you trust.

  2. Go to the host computer that you want to be able to access remotely. On the host, open the Run window: On Windows 7 and 8, go to Start and type run in the Search field. Type control userpasswords2 and click OK. On the list of users, select LogMeInRemoteUser. Click Reset Password.

  3. Prise en charge de la connexion. Entrez votre code à six chiffres, puis cliquez sur le bouton Lancer le téléchargement ci-dessous. Nous prenons la sécurité très au sérieux. Signaler un abus. Vous souhaitez ajouter une assistance à distance adaptable et fiable à votre entreprise ? Essayez Rescue gratuitement pour une durée limitée.

  4. LogMeIn ID: Forgot your password? I trust this device. Keep me logged in. You will be redirected for authentication. Click Log in to continue.

  5. Enter your sign-in email address and select Reset Password. Check your inbox. Troubleshooting: If you didn't get the password reset email, view Why didn't I get my "Reset Password" email? for more information. Select the link inside the Reset Password email and follow the steps to create a new password. Was this helpful?

  6. Go to the host computer that you want to be able to access remotely. On the host, open the Run window: On Windows 7 and 8, go to Start and type run in the Search field. Type control userpasswords2 and click OK. On the list of users, select LogMeInRemoteUser. Click Reset Password.

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