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  1. an user account that is password protected and has the required permissions to connect to a remote host. A user added in the LogMeIn Control Panel . See How to Specify User Access Rights

  2. Login & Security. Password & Login Issues. I forgot my password. How do I reset it? How do I change my password and security questions? What is 2-step verification? Why can't I view my password? How do I reset my password if I forgot my email address? How do I log in to my PayPal app using a PIN?

  3. Under Security, look for Setup Multifactor Authentication and select get started. The Protect your account page is displayed. On the Protect your account page, select Set up mobile app then Next. In the Microsoft Authenticator app on your mobile device, tap the + (plus) icon to add an account. Tap Personal account as the type of account.

  4. Type your password and select Sign In. Result: The Computers page is displayed. On the Computers page, click the computer you want to access. Tip: Control-click or middle-click to open the session in a new browser tab. On a Mac, use Command-click. Result: The host will attempt to make a connection to the host.

  5. For example, one user can control a computer while another uses File Manager or Management Tools. Launch the Client desktop app: Option 1. Click the system tray (or menu bar) icon and select Connect to computers. Option 2. Using the Start menu or Finder, start the LogMeIn Client.

  6. Repeated failure to enter a valid Windows/Mac user name and password can result in IP Lockout. This means you won't be able to continue to attempt to log in from the same computer until the lockout is resolved. The lockout remains in effect for 30 minutes by default.

  7. Hi! We are here to help you. Hi {name}! We are here to help you. Type your question here, or browse topics below to view answers or reach a support agent.

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