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  1. Secure remote access to your PCs, Macs and Linux from anywhere, for consumers and business. RemotePC provides plans for consumer, Small Business, Team and Enterprise use.

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  1. Support Connection. Start Download. How It Works. We take security seriously, Report Abuse. Want to deliver flexible, reliable remote support for your business? Try Rescue free for a limited time. Free 14-Day Trial.

  2. Open the Run dialog. (Press the Windows key and the R key at the same time.) Type cmd and click OK. In the command prompt, type ipconfig /flushdns and press the Enter key. On Mac OS X: Open Utilities > Terminal. Type dscacheutil -flushcache and press the Enter key.

  3. Repeated failure to enter a valid Windows/Mac user name and password can result in IP Lockout. This means you won't be able to continue to attempt to log in from the same computer until the lockout is resolved. The lockout remains in effect for 30 minutes by default.

  4. Support Connection. Start Download. How It Works. We take security seriously, Report Abuse. Want to deliver flexible, reliable remote support for your business? Try Rescue free for a limited time. Free 14-Day Trial.

  5. Tip: One common reason for failed login is that users enter their LogMeIn ID and password, not their computer user name and password. See also How do I log in to the remote host? . Another common reason is when your host is on a network domain in which case you have to enter the domain name as well.

  6. Go to Start > Control Panel.. In Windows 7 or newer: Program and Features. In XP or 2000: Add/Remove Programs. Scroll down to LogMeIn Pro and select it.; Click either Uninstall or Change/Remove depending on your OS.

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