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  1. Insert the password reset disk or USB flash drive into the computer, and then click Reset password. The Password Reset Wizard opens. Click Next, select the password key location from the drop-down menu, and then click Next . Follow the on-screen instructions to create a new password and password hint.

  2. Dec 14, 2021 · 28685 - How to reset the BlackBerry ID password if it has been forgotten. 34776 - How to reset the BlackBerry ID password on BBM for Android, iPhone, and Windows Phone if it has been forgotten. 28232 - BlackBerry ID password reset email is not received. Note: If you are unable to log in to your BlackBerry ID account and cannot answer the ...

  3. Jul 4, 2022 · Click Troubleshoot > Advanced Options > Startup Settings, then Restart. Your PC will reboot, then ask which startup option you want to use. Hit the 4 key to select Enable Safe Mode. This loads Windows with only the essential drivers and services, preventing Microsoft Defender from blocking the workaround.

  4. Swipe in from the right edge of the screen, and then tap Search.Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.Type Command Prompt in the Search box, right-click Command Prompt, and then click Run as administrator.

  5. Unplug power and remove battery, press and hold power button for 30 seconds to release all power from circuitry, plug back in and power up to see if any change. I will give you steps to access the Repair Mode to try all repairs to get Windows started, and if not to do the automated Reset or the superior Clean Install after rescuing your files.

  6. Visit the BlackBerry ID reset page linked in the Resources section, click "Reset your password" and follow the on-screen instructions. In both cases, an email will be sent either to the email account associated with your BlackBerry ID or the device itself.

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