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  1. Turn off your phone with the USB cable connected to computer. Press and hold the Power and the Volume Up buttons at the same time, to turn the device on. You will now be able to see Recovery Mode on the screen. Use the Volume Up and Volume Down buttons to highlight Reboot to Fastboot and then press the Power button.

  2. 5- Double click on IT Policy. 6- Select the corresponding IT policy or create a new one and click Properties. 7- Select Security. 8- Set the drop-down list “Reset to defaults to serial when erasing” in True. 9- Click on OK to apply the changes and exit. 10- Assigns the IT policy to a BlackBerry smartphone user.

  3. If the display is off, press the Power key to turn it back on. Form the home screen find and select Settings. Then tap Security and choose Security Wipe. Enter the word blackberry in the text field. Tap Wipe Data to intiate the security wipe process. Well done!

  4. Apr 27, 2016 · To follow this method, you'll need a BlackBerry with a QWERTY keyboard. Press the Alt key and hold it down, then press the Right Shift key and hold it down, and then hit the Delete and hold it down (you should now have all three keys pressed together). After a short wait, your screen should go black and your phone will restart, reloading the ...

  5. Be sure that you know the password for the Google Account on the phone. To confirm, sign in to that account on another device or computer. If you don't remember the password, get sign-in help. If you've set a screen lock, be sure that you know your phone's PIN, pattern, or password. If you can't unlock your phone, learn what you can do.

  6. Jun 24, 2015 · Here's how to do a soft reset: Hold down the power switch for about 3 seconds, until you see a black screen with button choices. Press the "Restart" button at the bottom-right of the display. There's more than one way to do a hard reset, here are the options: Option 1: Power off the device, then power up again.

  7. Factory Reset BLACKBERRY PlayBook. At the very beginning hold down the Power key in order to switch off the device. Afterwards press and hold the Volume Up + Volume Down + Power button for a short while. Wait to complete the whole operation. Great job!

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