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  1. Perform a hard reset by following the steps below: Power off your device and wait a few seconds. Press and hold Volume Up + Power buttons together until recovery mode screen appears. (These button combinations can change on different modals.) When you see the device logo release the Power button, but keep holding Volume Up until the recovery ...

  2. Here are some things to try: Restart your phone: This is often the simplest and quickest solution for a black screen issue. Press and hold the power button until the device turns off, then turn it back on again. Charge your phone: If the battery is completely drained, the screen may appear black even when the phone is turned on.

  3. Apr 6, 2010 · Reset a Blackberry and erase all information. Before you sell your Blackberry on eBay you may want to erase all personal data on the device. This video will show you exactly how to reset your Blackberry and erase all personal information. Director of Merchandising Harrison Lynch shows you step by step how to reset all the personal information ...

  4. Second method: Check your phone if is it on. Then go to Options -> Security -> Set a password. Now enter this incorrectly 10 times. and follow the prompts. After the 10th time, it will reset the BB, wiping out all customer data. If you found this helpful, click on the Google Star, Like it on Facebook or follow us on Twitter and Instagram.

  5. Nov 11, 2016 · The way to back up data on your DTEK50 or DTEK60 is by going to Settings > Backup & reset. Press and hold at the same time: Volume Up + Home button + Power button, until you see BlackBerry logo. Then select from Recovery Mode menu “wipe data / factory resetusing Volume buttons to navigate and Power button to confirm.

  6. May 22, 2016 · If you just want to clean and free up memory on your smartphone. A hard reset is also the same has Formatting, your BB will goes back to factory defaults, all user files, data and settings will be deleted. Therefore, before a security wipe, make sure you backup important data (contacts, sms, photos, videos, music). Alternatively, you can also ...

  7. If your BlackBerry smartphone becomes unresponsive or doesnʼt perform as expected, you can perform a hard reset. Before resetting your phone, turn it off and then on again. This may fix some issues. If your phone wonʼt turn off, follow the steps below. Press and hold the Volume down and Power buttons until the Blackberry logo appears on the ...