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Turn off your phone with the USB cable connected to computer. Press and hold the Power and the Volume Up buttons at the same time, to turn the device on. You will now be able to see Recovery Mode on the screen. Use the Volume Up and Volume Down buttons to highlight Reboot to Bootloader and then press the Power button.
1- Open BlackBerry Manager. 2- Select BlackBerry Domain. 3- Click on Edit properties. 4- Select IT Policy. 5- Double click on IT Policy. 6- Select the corresponding IT policy or create a new one and click Properties. 7- Select Security. 8- Set the drop-down list “Reset to defaults to serial when erasing” in True.
2- Select BlackBerry Domain. 3- Click on Edit properties. 4- Select IT Policy. 5- Double click on IT Policy. 6- Select the corresponding IT policy or create a new one and click Properties. 7- Select Security. 8- Set the drop-down list “Reset to defaults to serial when erasing” in True. 9- Click on OK to apply the changes and exit.
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