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  1. Sep 10, 2023 · Select the device you need to unlock. Now select "Unlock" from the tools menu. A menu will explain that your phone will be remotely unlocked, and all the screen lock information will be deleted. Select "Unlock" to proceed. Your phone will be unlocked, and you'll need to set up a new lock screen security method .

  2. Sep 20, 2022 · Highlight Wipe data/factory reset. Press the Power button to select. Highlight and select Yes to confirm the reset. Once the reset is complete, you will be bounced back to the same recovery mode ...

  3. Aug 23, 2023 · Open iTunes and click the phone icon, then make sure This Computer is selected in the Backups section. Click the Back Up Now button, and iTunes backs up your phone to your computer. After the ...

  4. Step 2: Turn off your iPhone. Unplug your iPhone from the computer if it’s connected. iPhone 8, iPhone 8 Plus, iPhone X and later, including iPhone SE (2nd and 3rd generation): Press and hold both the side button and the volume down button until the power off slider appears. iPhone 7, iPhone 7 Plus, iPhone 6s and iPhone 6: Press and hold the ...

  5. Sep 21, 2023 · With the device powered off, press and hold the buttons until you see the screen light up. We're now in Recovery Mode. Use the volume buttons to highlight "Wipe Data/Factory Reset" and press the Power button to select it. Use the volume buttons again to highlight "Factory Data Reset" and press the Power button to confirm.

  6. If you need to wipe your device's data for any reason, you can perform a factory reset. This feature will completely erase your personal information and data to make your phone or tablet a clean slate. You can also reset the general, network, and accessibility settings without erasing apps or data. Note: Available screens and settings may vary ...

  7. Dec 19, 2023 · Keep holding both until your device enters recovery mode. Image from Apple.com. For iPhone 8 and newer (including iPhone 15): Quickly press and release the Volume Up button, followed by the Volume Down button, and then press and hold the Side button. Keep holding the button until your device enters recovery mode.