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Submit a meter reading. We make it easy to submit a meter reading. Providing an up to date meter reading will ensure you’re receiving accurate bills and paying the right amount for your energy. You don't need to submit any readings if you have a Smart meter or Pay As You Go meter.
The British Gas Energy Trust provides millions of people with advice, support and grants. Find help for all British Gas products and services including emergencies and breakdowns, bills and payments, appliances, home energy top up and moving home.
If you’re having problems with your boiler, you need a repair rather than a service. It’s easy to book a repair – and prices start from £125. Just click below to get started. Ensure your boiler is running safely and efficiently with British Gas' boiler service. Our expert engineers provide servicing and maintenance to keep you warm.
Don’t worry, we know things change. You can easily update or reschedule your appointment online or via the app. From one-off repairs to annual service visits, it's easy to book an engineer appointment with British Gas. Simply choose a date and track your engineer online.
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Check how much gas and electricity you’re using: Press the Home button; Select Gas usage or Electricity usage from the menu; What do the lights on my smart energy monitor mean? The illuminated button at the bottom of the monitor shows your electricity usage. Green is low, amber is medium and red is high. Blue is for gas only.
Why stay with British Gas? Getting a new deal is easy - choose a new tariff in just a few minutes online. Great rates - as good as, or better than, those available to new customers switching to us. Save more - with half-price electricity every Sunday when you join Peak Save. No exit fees - we don’t charge exit fees if you choose a new fixed ...
