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Oct 25, 2022 · Download Article. 1. Press and hold the Alt key. This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard. 2. Press and hold the Right Shift key. Continue to hold the Alt key while you hold the Shift key. 3.
Jun 24, 2015 · Here's how to do a soft reset: Hold down the power switch for about 3 seconds, until you see a black screen with button choices. Press the "Restart" button at the bottom-right of the display. There's more than one way to do a hard reset, here are the options: Option 1: Power off the device, then power up again.
Apr 27, 2016 · To follow this method, you'll need a BlackBerry with a QWERTY keyboard. Press the Alt key and hold it down, then press the Right Shift key and hold it down, and then hit the Delete and hold it down (you should now have all three keys pressed together). After a short wait, your screen should go black and your phone will restart, reloading the ...
User Guide Turn off mass storage mode On the Home screen or in a folder, click the Options icon. 2. Click Memory. 3. Change the Mass Storage Mode Support field to Off. 4. Press the Menu key. 5. Click Save. Turn off the prompt for mass storage mode On the Home screen or in a folder, click the Options icon. Page 105: Media Troubleshooting
To perform a hard reset, complete the following steps: Turn the BlackBerry smartphone off. Remove the battery. Reinsert the battery. Wait for the BlackBerry smartphone to turn on. Note: If the issue returns after performing a hard reset, then contact technical support for further investigation. Update the BlackBerry Device Software.
Here are the steps for a soft reset: a. Press and hold the “Alt” key. b. Press and hold the “Right Shift” key (the one with the upward-pointing arrow). c. While holding both keys, press the “Delete” key. Your BlackBerry will restart automatically, usually resolving minor issues without erasing any information or settings.
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Turn off your device Press and hold the Power/Lock key on the top of your BlackBerry device. Put your device in standby mode When you put your BlackBerry device in standby mode, the device screen backlight turns off and the screen locks. Wireless connections and clock alarms aren't affected. Press the Power/Lock key on the top of your device.
