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  1. You can contact the savings team by logging in and sending a secure message, or getting in touch by phone on 0345 266 6611. Our team are available Monday to Friday, 9.00am - 5.00pm, excluding public holidays. Once this has been completed and processed, we'll be able to speak to them on your behalf.

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      If you have a question about your savings account or...

  2. 0345 266 6611. Existing personal and business customers can login to our eSavings platform and send us a secure message. If you’ve got a question about our savings products, or you’re having trouble filling in an online form, contact us by phone or secure message.

  3. Jul 19, 2023 · We’re contacting you because the nominated account linked, or you would like to link to your Shawbrook Savings account has failed our electronic bank check. We take your personal security and fraud prevention very seriously, so we need to verify that the bank detail you provided us with are registered under your name and address.

  4. If you have a question about your savings account or personal loan, find out how to get in touch with us.

  5. Dec 11, 2023 · Shawbrook Bank. I have a ISA account with Shawbrook which matured on 1st December. Requested a transfer to another provider 2 weeks before the due date. Transfer was accepted on the maturity date and moved to Cash ISA Matured Funds paying 0.1%.

  6. Saving with Shawbrook. I have saved with Shawbrook for some years. The savings rates are excellent. Customer service staff are friendly helpful and competent, and telephone enquiries are answered promptly. The website at present lets the company down.

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  8. Feb 11, 2020 · Founded in 2011, Shawbrook Bank is a specialist UK savings account provider and they also lend money out too. The company is fully regulated by the Financial Conduct Authority. Shawbrook’s savings accounts are also protected by the FSCS (Financial Services Compensation Scheme).

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