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1. www.trustpilot.com › review › wwwJCPenney Reviews | Read Customer Service Reviews of www ...

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   Your experience can help others make better choices. Do you agree with JCPenney's TrustScore? Voice your opinion today and hear what 1,547 customers have already said.

   • 1.6/5

2. www.bbb.org › complaintsComplaints for J C Penney Company, Inc. - Better Business Bureau

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   406 complaints closed in the last 12 months. View customer complaints of J C Penney Company, Inc., BBB helps resolve disputes with the services or products a business provides.

   • Location: 2401 S Stemmons Fwy STE 4000, Lewisville, 75067-8797, TX
   • Occupation: Customer Care Supervisor

   • Phone: (972) 431-1000

3. www.consumeraffairs.com › retail › jc_penneyTop 1,821 Reviews From Legit JCPenney Buyers - ConsumerAffairs

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   6 days ago · Read customer reviews about the department store and learn about its customer service, policies, online store and more.

   • 2.4/5

4. www.sitejabber.com › reviews › jcpenneyJC Penney Reviews - 523 Reviews of Jcpenney.com - Sitejabber

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   JC Penney has a rating of 1.9 stars from 523 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about JC Penney most frequently mention customer service, credit card, and order online problems.

   • 1.9/5 (522)
   • Phone: (800) 322-1189

   • Location: P.O. Box 10001, Dallas, 75301-7311, TX
   • Email: rkeller@jcpenney.com

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5. www.revdex.com › reviews › j-c-penneyJ. C. Penney Reviews, Complaints, Customer Service - Revdex.com

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   J. C. Penney consumer reviews, complaints, customer service. Customer service contacts and company information.

6. www.yelp.com › brands › jcpenneyRead Customer Service Reviews of jcpenney.com - Yelp

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   JCPenney has an average rating of 2.7 from 12705 reviews. The rating indicates that most customers are generally dissatisfied. The official website is jcpenney.com. JCPenney is popular for Hair Salons, Beauty & Spas.

7. People also ask

   Is JC Penney a good store?

   • JC Penney has a rating of 2.88 stars from 587 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about JC Penney most frequently mention customer service, credit card, and next day problems. JC Penney ranks 12th among Department Store sites.

   JC Penney Reviews - 586 Reviews of Jcpenney.com | Sitejabber

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   How many people have reviewed JCPenney?

   • Join the 1,546 people who've already reviewed JCPenney. Your experience can help others make better choices.

   JCPenney Reviews | Read Customer Service Reviews of www.jcpenney.co…

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   Does BBB endorse J C Penney Company?

   • As a matter of policy, BBB does not endorse any product, service or business. 1,255 total complaints in the last 3 years. 398 complaints closed in the last 12 months. View customer complaints of J C Penney Company, Inc., BBB helps resolve disputes with the services or products a business provides.

   Complaints for J C Penney Company, Inc. - Better Business Bureau

   www.bbb.org/us/tx/lewisville/profile/department-stores/j-c-penney-company-inc-0875-2187/complaints

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   Why would JC Penny order online?

   • JC Penny would rather someone order online and pick up after an associate took the time on their payroll to shop and prepared the order instead of honoring their deals seen online after the customer took the time to go to their store. Stupidity at its finest and a real good way to lose customers, such as myself!! Date of experience: June 17, 2024

   JCPenney Reviews | Read Customer Service Reviews of www.jcpenney.co…

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8. www.trustpilot.com › review › wwwJCPenney Reviews | Read Customer Service Reviews of www ...

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   Join the 1,546 people who've already reviewed JCPenney. Your experience can help others make better choices. | Read 21-40 Reviews out of 1,487