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  2. Apr 24, 2024 · If your iPhone or iPod touch won't charge. If your battery won't charge or charges slowly, or if an alert message appears, learn what to do. Plug into power. To charge your device, follow these steps: Connect your device to the USB cable that comes with it. Plug into one of these three power sources:

    • Turn It Off and Back on Again
    • Verify That Your Phone Is Not Charging
    • Don't Charge It Wirelessly
    • Check Your iPhone's Lightning Port
    • Inspect Your Cable
    • Check Where Your Phone Is Plugged in
    • Check For Software Updates
    • Try Resetting and Restoring Your iPhone
    • Take Your iPhone in For Service
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    Anytime you are troubleshooting a problem, it helps to restart the system and see if that fixes the issue. If your phone still has enough battery life, restart the phoneand then try to charge it again.

    Start by making sure your phone is not charging. Connect your phone however you usually do to charge it — wirelessly, plugged into an AC adapter, plugged into a computer's USB port — and check the phone's display. If the battery is already dead, leave it to charge for about two hours and then check on it. You should see a lightning bolt in or besid...

    If you have an iPhone X or later that supports wireless charging — or you have a wireless charging case for an older model iPhone — let's simplify our troubleshooting by eliminating that as a possibility right away. Remove the phone from its wireless charging case, if you're using one, and plug the phone into a power source with a Lightning cable. ...

    If your phone isn't charging the way it usually does, your next stop should be to inspect the Lightning port. This is a lot more common than you might think. After all, we spend a lot of time jamming the phone — port-end first — into pockets, bags, and other places filled with dust, debris, and lint. Look carefully, and if you see anything, careful...

    If you've had an iPhone long enough, you've probably seen a broken or frayed cable — the rubberized outer sheath breaks from repeated bending, and the wires become exposed. If your cable looks like that and it isn't properly charging your device, throw it away and get a new cable. But Lightning cables get a lot of abuse, and problems aren't always ...

    On the long list of potential problems, you should also check your power source. If you're charging your iPhone from a computer's USB port, make sure the computer is fully awake (not in sleep or hibernation mode). Also try a different USB port, in case the USB port you were using has failed. Don't try charging from a USB port built into a keyboard ...

    If you're not running the latest version of iOS, it could be the reason why your phone is not charging. Software updates might not seem important when your phone is functioning properly, but they help prevent a host of problems and even improve performance. Here's how to check for an update on your iPhone and install it: 1. Tap Settings and then Ge...

    When experiencing a problem with your iPhone, it sometimes helps to perform a factory reset. A reset will return it to its factory default settings and, hopefully, get rid of any problem you might be facing. This is a last-ditch attempt to fix the issue by yourself, and it's worth a try.

    If none of these troubleshooting steps gets your phone back up and running, it's pretty likely that there's something wrong with the iPhone itself. You should contact Apple or go to an Apple store for service.

    Learn how to troubleshoot common iPhone charging problems with simple steps and tips. Check the cable, port, adapter, software, and battery settings to find the solution.

    • Hard Reset Your iPhone. Sometimes the solution is as simple as hard resetting your iPhone. That’s the first thing an Apple tech would do in the Apple Store, and it’s easy to do at home.
    • Check Your Lightning Cable For Damage. Take a very close look at both ends of the USB cable you use to charge your iPhone. Apple’s lightning cables are prone to fraying, especially at the end that connects to your iPhone.
    • Try A Different iPhone Charger. Do you charge your iPhone by plugging it into the wall, using a car charger, in a speaker dock, in your laptop, or some other way?
    • Brush The Gunk Out Of Your iPhone’s Charging Port. Use a flashlight and take a close look at the charging port in the bottom of your iPhone. If you see any debris or gunk in there, it might be preventing the lightning cable from making a solid connection to your iPhone.
    • General Troubleshooting Tip. One of the most fundamental techniques in troubleshooting is called "swapping with known good parts." Take an accessory you think might not be working and substitute it in your setup with an identical part that's new or already known to work.
    • Restart your iPhone. Apple's iPhone software sometimes gets confused about charging operations due to mistakes, or bugs, in its programming. Sometimes that software crashes and is not functioning properly.
    • Update your iPhone OS. Software that controls charging on your iPhone can have mistakes written into it. Sometimes Apple catches these mistakes and fixes them with updates.
    • Check your Lightning Cable. If restarting and updating your phone didn't help, it's time to start looking at potential hardware problems. Apple has a special brand name for the charging connector on the bottom of the iPhone: Lightning.
  3. Jun 25, 2019 · If there is no increase in charge, it’s more likely than not that there’s an issue with the software, not the hardware. The steps below will help you diagnose and fix the real reason why your iPhone isn’t charging even though it says that it is.

    • 4 min
  4. Jan 23, 2024 · Causes. 1. Firmware Issue. If your iPhone stops charging for no apparent reason, i.e. you didn’t drop it, expose it to water, or sustain other damage to it since it last turned on, the most likely culprit is a firmware crash.

  5. Jun 23, 2023 · In most cases, you can simply switch out the cable or try wireless charging, and you will be on your way to a fully charged battery. Other common issues include dust in the charging port, a faulty outlet/power source, and software glitches.

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