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Jun 11, 2015 · support.me is part of LogMeIn Rescue, which is a legitimate software for remote viewing and control of computer. Since it is a legitimate software it has privacy features so your computer can't get viewed when you don't want it to be.
- The phone call to us this morning sounded like it came from a busy call center in India. Calls like this before (1 or 2 a month) have always wanted...
- identifying the system and browser is built into HTML so there is no magic to anyone identifying any of those.It can also be pulled off in 5 lines...
- As you said you got a popup saying that your computer has a virus, that is a scam. Don't call that number they are trying to send you real viruses...
- It's a scam
- Support.me is part of LogMeIn Rescue which is legitimate. However, LogMeIn is software to allow remote access to your computer, and the people who...
- Thanks SJF,def set my mind at ease. and your affiliated site also helpful and again, put my mind at rest. cheers! Glad I had my spidey senses worki...
- You're quite welcome.
- Yes I concur It just happened to methere was a pop up and a phone number to call1(855) 482-2632after on the phone and having downloaded 2 programs...
- What if you allowed access, what do I have to worry about and how should prevent any damage from happening>
- See the "What if I Called the Number?" section in the article I linked to in an earlier post.
Jan 27, 2012 · Well, support.me is not a scam but can be used for the same. It helps you provide the Remote access to your computer when needed to be cured by the technicians online. They cannot access your computer through support.me unless or until you allow them to access.
Support.me is a legitimate service (as known as LogMeIn). Scammers just abuse the service in order to conduct tech support scams. If you are being asked to download a random remote support tool, it is in all likelihood a scam.
- Upgraded Supportme Overview
- Raising A Support Request - e.g. It, Finance, Business Applications, Moodle Etc
- Viewing Your Existing Requests
- Updating Your Existing Requests
- Favouriting Your Frequently Used Services
- Logging Calls For Estate Management
The SupportMe self-service portal was upgraded on Friday 5th April, the following help page explains how to use the new portal. SupportMe is a self-service portal for raising support calls e.g. IT Support calls, reporting lost property, requesting library books to be sent cross-campus for you etc. Calls can also be logged to Estate Management via t...
Open SupportMe You can raise a support request in two ways. 1. By searching: use the search box. One-word searches will return the best results e.g. wifi Select from the available results Complete the corresponding questions and submit the form by selecting the finish button If you know the service you require support for, you can go directly to ea...
To view your requests, navigate to View or Update your requests on the SupportMe home page 1. All of your active requests will be shown, with the most recent at the top 2. To view closed requests, use the dropdown box to change the selection 3. To view a request, click on the call summary text
Once the request is open (see above) you can: 1. View the full details of your request under the Questions section 2. Update your request by using the Submit an update section at the top of the page then clicking Post 3. Add attachments by clicking on the Attach section then click the Uploadbutton
For speed and ease of use, you can add the services you use most often to the My Favouritessection on your SupportMe home page 1. For a service to appear in the My Favourites section, from the Request Supportbutton navigate to the service and select the heart symbol next to the service's name. The heart will change colour 2. Back on the SupportMe h...
Click here for instructions on how to log requests for the Estate Managementteam: 1. Student: e.g. My Accommodation, maintenance requests 2. Staff: e.g. room set-up, delivery, additional cleaning, reserved parking, maintenance requests)
Jan 5, 2023 · LogMeIn Rescue is used to provide instant remote support to customers and employees. With LogMeIn Rescue, you can gain control of a remote PC, Mac, or smartphone over the web in seconds, without the need to pre-install software. Increase first call resolution.
Rescue provides customer support leaders with simple yet powerful tech support software across Windows, Mac, iOS, Linux, Chromebook, and Android devices.
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With remote support for Mac, you can remotely access users' Mac desktops and see what they see with screen sharing. Chat live with users to pinpoint problems. You can even save time with predefined replies, or push URLs directly from your own device.
