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What if my iCloud backup hasn't finished?
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Find out what to do if you need help restoring an iCloud backup of your iPhone, iPad or iPod touch. Plug your device into power and make sure that you're connected to Wi-Fi. You can't restore from a backup over a mobile internet connection. Check your software version and update if needed.
If your backup still hasn't finished, archive important data, then try these steps again. If the iCloud Backup option is greyed out Check if a restore is still in progress.
Oct 19, 2023 · Go to Settings > [your name] > iCloud > iCloud Backup. If your device is still being restored, you see “This [device] is currently being restored and will automatically back up when it is done.” You can create a new backup after your device finishes restoring.
Sep 15, 2019 · Hi Kimberly_287, Thanks for using Apple Support Communities. It sounds like you’re having trouble backing up to iCloud. I’m happy to help. You’ll want to follow the steps in the article below: If you can't back up to iCloud or restore from iCloud backup failed - Apple Support.
Jun 24, 2023 · There could be several reasons why your iCloud backup may not be completing. Here are some common factors that can affect iCloud backups: If you don't have enough available storage in your iCloud account, the backup process may fail.
Jan 28, 2019 · If your iCloud backup won’t complete after ensuring there’s ample storage and restarting the device, you could be running outdated software. Very rarely, bugs arise within iOS that interferes with people’s ability to backup.
Oct 7, 2024 · Causes. Backing up your iPhone and iPad to iCloud is critical to keeping your data safe in case of a device failure or loss. But iOS users sometimes receive a disturbing message: "The last backup could not be completed." Here's a look at what might cause this problem, how to fix it, and get your iCloud backups running smoothly again.