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      • If your tickets go missing in the post, the safest way to make sure you get into the event is for us to change your delivery method to Box Office collection. Once we process the change, the original tickets will be void and the new tickets will only be released to the cardholder when they're collected at the venue.
      help.ticketmaster.co.uk/hc/en-us/articles/360006361814-What-should-I-do-if-my-tickets-were-lost-stolen-or-damaged

      What should I do if my tickets were lost, stolen or damaged?

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  3. www.royalmail.com › help › lost-items-parcels-lettersWhat to Do if Your Item doesn't Arrive │ Royal Mail Group Ltd

    Aug 31, 2021 · My item hasn’t arrived yet, what should I do? Important information: International deliveries - We're working with our airline and postal/courier partners across the globe to maintain services, however delays should be expected.

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  5. www.citizensadvice.org.uk › consumer › postIf your post has been damaged, lost or delayed by Royal Mail

    • If Royal Mail Has Lost A Document Like A Passport Or Driving Licence
    • Check If You Can Claim Compensation
    • Check How Much Time You've Got to Make A Claim

    Contact the organisation that issued the document as soon as possible. For example, if Royal Mail lost your passport you should contact the Home Office on GOV.UK. Ask the organisation to cancel the document. This stops anyone from using it to pretend to be you.

    See full list on citizensadvice.org.uk

    You can only get compensation from Royal Mail if the item was posted in the UK and sent using a Royal Mail service - for example by using a Post Office. You can’t get any compensation if your post is delayed and one of the following applies: 1. it was posted to somewhere outside the UK 2. it was posted by special delivery and it had to be redirecte...

    See full list on citizensadvice.org.uk

    There are different rules depending on if the item was damaged, delayed or lost in the post. If the item was put in a post box or sent at a Post Office after the last delivery of the day, it only counts as posted on the next working day.

    See full list on citizensadvice.org.uk

  6. help.ticketmaster.co.uk › hc › en-usWhat should I do if I haven’t received my tickets in the post ...

    To check if your tickets have been printed, sign into your Ticketmaster account and find your order. The Order Status updates if your tickets have been printed. If they have, they’ll be on their way to you very soon. If it’s five days or less before your event and you're still waiting for your tickets, contact Fan Support.

  7. axssupportuk.zendesk.com › hc › en-gbWhat do I do if I have not received my tickets in the post?

    What do I do if I have not received my tickets in the post? We aim to get your posted tickets to you 5 days before your event. Sometimes we are waiting for the tickets to be delivered to us from the venues, and this can lead to delays in getting them to you.

  8. www.postoffice.co.uk › help-support › postingHelp and support Damaged, lost or delayed post - Post Office

    What do I do if my post has not yet arrived? If you have used a Royal Mail postage service, please visit their delayed post compensation page for more information about their policy on delayed post, including how long you need to wait before your post qualifies as delayed.

  9. help.ticketmaster.co.uk › hc › en-usTicket Delivery – Ticketmaster Help

    What should I do if I haven’t received my tickets in the post yet? What should I do if I missed a Royal Mail delivery? Can I update my address for tickets sent by post?

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