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George Washington Jenkins Jr. (September 29, 1907 – April 8, 1996) was an American businessman who founded Publix Super Markets. As of 2016, the employee-owned, privately held corporation included 1,100 stores in the Southeastern United States with 170,000 employees and sales of $32 billion.
- Invest in Others
- Give Back
- Prepare For Opportunity
- Be There
- Respect The Dignity of The Individual
- Treat Customers Like Royalty
Investing in others is about making connections, building relationships, working with each other, and learning and mentoring. Our associates realize we can't make Publix successful on our own — it takes the entire Publix family to be successful. And as company owners, Publix associates have a deep understanding of what we need to do. Through our re...
Whether it was to United Way to assist individuals in need or an entire community, Mr. George believed that for any organization to be truly successful, it must give back. And he set the example for all Publix associates by giving his time, money, and talent to the communities in which we operate. He was once asked, "Mr. George, how much do you thi...
Not long after Mr. George founded Publix, he realized that with a growing company comes the growing need to promote and hire more associates. He encouraged associates to prepare themselves because opportunities were up for grabs. And he created an environment for Publix associates to be successful, if they so desired. "Success is doing what you lik...
When Mr. George opened his first Publix, he committed to be involved in every part of the business. He wanted his associates and customers to know he cared about them, and he wanted to be in touch with the day-to-day operations of his stores. Mr. George knew that being there for his associates and customers would not only build relationships, but a...
Before he founded Publix, Mr. George worked for a company where he felt like his ideas didn't matter. So he vowed that at Publix, everyone would have a voice, and the doors of communication would be open. He knew that in an environment of mutual respect and engagement, his associates would perpetuate the kind of culture he wanted to build. In 1930,...
Mr. George firmly believed providing friendly customer service and royal treatment was the key to connecting with customers and building lasting relationships. He continually sought ways to make customers feel valued — through store presentation, products, and personal service. He was quoted as saying, "The aim is to learn all you can about the bus...
At the young age of 22, George Jenkins was the manager of a Piggly Wiggly grocery store in Winter Haven, Florida, paving the way for him to create Publix.
George Jenkins was persuaded to stay and work for him to make the money he needed for school before heading back. So, in June of 1925, the Publix founder started as a broom pusher and store clerk — a journey that, little did he know, would lead him to start his very own supermarket.
Apr 8, 1996 · George Washington Jenkins Jr. (September 29, 1907 – April 8, 1996) was an American businessman who founded Publix Super Markets. As of 2016, the employee-owned, privately held corporation included 1,100 stores in the Southeastern United States with 170,000 employees and sales of $32 billion.
Jenkins started with why from the very beginning: he wanted to treat people well and respected their time and energy. He understood that customers deserved the very best service; as a leader, he understood that his employees deserved respect and appreciation.
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Sep 18, 2023 · LAKELAND, Florida — The lore around Publix goes as follows: George Jenkins was working as a store manager at a Piggly Wiggly in Winter Haven, Florida, when he tried to meet with the grocery...