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Aug 23, 2024 · The price most households pay for gas and electricity will rise by 10% on average from Tuesday 1 October as energy regulator Ofgem has announced the latest Energy Price Cap rates. Watch MoneySavingExpert.com (MSE) founder Martin Lewis' video explainer below, filmed just after Ofgem's announcement on Friday 23 August.
- If Your Bill Is Estimated
- If You’Ve Sent A Meter Reading For The First Time in A While
- Check If Your Energy Supplier Has Put Their Prices Up
- Check If Your Meter Is Faulty
- If Your Supplier Has Made A Mistake and Overcharged You
- If You Need Help Paying Your Bill
- Further Help
- If You’Re Struggling with Living Costs
If you don’t have a smart meter in smart mode you need to give your supplier meter readings. If you don’t give them readings they’ll send you estimated bills which might not be accurate. For example, if you don’t give them a meter reading during the summer, they might send you an estimated bill based on the energy you used in winter. Check your bil...
If you’ve recently sent your supplier a meter reading for the first time in a while, your bill might be higher than your old, estimated bills. Your supplier might have underestimated your energy bills if you didn’t give them a regular meter reading. They use these meter readings to give you accurate bills based on the energy you’ve used. Send your ...
Your supplier will usually let you know if their prices change, but it depends on your contract. You can check to see if the price they charge you has gone up by comparing your recent bills. Check if your ‘unit rate’ or ‘standing charge’ has changed between bills. If you’re on a standard variable tariff the price you pay can go up or down every 3 m...
Meter faults are rare, but there could be a problem with your meter if your bills suddenly go up and you haven’t changed how much gas or electricity you use. Check if your meter is faulty and find out how to get it fixed.
If you’ve checked the other possible reasons and you still think your energy bill is too high, your supplier might have made a mistake. You should tell your supplier why you think you’ve been overcharged.
If you’re struggling to pay your gas or electricity bills, contact your supplier to discuss ways to pay what you owe them. Your supplier has to help you find a solution. You might also be eligible for extra financial help. Check what to do if you're struggling to pay your energy bills.
You can find out how to save money on your gas and electricityto keep your bills down. Contact the Citizens Advice consumer helplineif you need more help - a trained adviser can give you advice over the phone, online chat or by email.
If you’re struggling with money, there are things you can do to save on your regular living costs. Check what to do if you need help with living costs. If you’re finding it hard to pay your bills, you can get help. Find out more about getting help with your bills. You can also get help with debts. If you're struggling to pay for food, find out how ...
Sep 27, 2023 · We do our best to make your gas and electricity bills as easy to understand as possible. It’s part of our mission to make energy simpler, fairer, and more transparent. But to comply with the law, we have to include lots of other info. This means your bill runs to several pages, making it hard to find the particular facts and figures you want.
- Matt Mostyn
Mar 14, 2022 · The electricity you use is measured in Kilowatt hours (kWh). One kWh is the amount of energy that would be used if you kept a 1,000-watt appliance running for one hour. The gas you use is measured in cubic feet. In order to standardise your bill, this is then converted into kWh using a standard industry formula.
Electricity and gas standing charges. The standing charge is a cost that is included in each electricity and gas bill. It is a cost set by your supplier. It is also included in the energy price cap that we review and set every three months. Your supplier will charge you this cost each day, even if you do not use any energy on that day.
Oct 1, 2024 · It fixes the maximum price that can be charged for each unit of energy on a standard - or default - tariff for a typical dual-fuel household which pays by direct debit. Between 1 October and 31 ...
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Your new balance . Here you'll see your balance as of the latest billing date, alongside a breakdown of how your supplier got to that figure. In the example above for British Gas, you can see the new balance is calculated by taking the balance from the previous billing period (in this case on 10 August 2023), PLUS the cost of energy you've used in the current billing period (10 August to 7 ...
