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Is support me a scam?
What is a tech support scam?
What if you've been scammed by tech support?
What do scammers do if you get a phone number?
How do tech support scammers breach Your Privacy?
What should I do if I get scammed?
Nov 10, 2015 · support.me is a very valid tool, the scam has nothing to do with the tools they use. Report malicious support people to logmein (that are using their tools): https://secure.logmeinrescue.com/Customer/ReportAbuse.aspx. Do not let a cold caller into your computer.
- Protect yourself from tech support scams
Tech support scams are an industry-wide issue where scammers...
- Protect yourself from tech support scams
Jun 11, 2015 · support.me is part of LogMeIn Rescue, which is a legitimate software for remote viewing and control of computer. Since it is a legitimate software it has privacy features so your computer can't get viewed when you don't want it to be.
- The phone call to us this morning sounded like it came from a busy call center in India. Calls like this before (1 or 2 a month) have always wanted...
- identifying the system and browser is built into HTML so there is no magic to anyone identifying any of those.It can also be pulled off in 5 lines...
- As you said you got a popup saying that your computer has a virus, that is a scam. Don't call that number they are trying to send you real viruses...
- It's a scam
- Support.me is part of LogMeIn Rescue which is legitimate. However, LogMeIn is software to allow remote access to your computer, and the people who...
- Thanks SJF,def set my mind at ease. and your affiliated site also helpful and again, put my mind at rest. cheers! Glad I had my spidey senses worki...
- You're quite welcome.
- Yes I concur It just happened to methere was a pop up and a phone number to call1(855) 482-2632after on the phone and having downloaded 2 programs...
- What if you allowed access, what do I have to worry about and how should prevent any damage from happening>
- See the "What if I Called the Number?" section in the article I linked to in an earlier post.
Is support.me legit? With its medium trust score on our chart, we determined it has a low risk. We determined this score by aggregating 53 powerful factors to expose high-risk activity and see if support.me is safe. Our in-depth review examines the website and its industry.
- Overview
- How tech support scams work
- How to protect against tech support scams
- What to do if a tech support scammer already has your info
- Reporting tech support scams
- Popular scam types
- Phone scams
- Web scams
- Other forms of support scams
- Learn more
Tech support scams are an industry-wide issue where scammers use scare tactics to trick you into unnecessary technical support services to supposedly fix device or software problems that don't exist.
At best, the scammers are trying to get you to pay them to "fix" a nonexistent problem with your device or software. At worst, they're trying to steal your personal or financial information; and if you allow them to remote into your computer to perform this "fix," they will often install malware, ransomware, or other unwanted programs that can steal your information or damage your data or device.
Scammers may call you directly on the phone and pretend to be representatives of a tech company. They might even spoof the caller ID so that it displays a legitimate support phone number from a trusted company. They'll probably ask you to install applications that give them remote access to your device. Using remote access, these experienced scammers can misrepresent normal system messages as signs of problems.
Scammers might also initiate contact by displaying fake error messages on websites you visit, displaying support numbers and enticing you to call. They may also put your browser in full screen mode and display pop-up messages that won't go away, apparently locking your browser. These fake error messages aim to scare you into calling their "technical support hotline".
First, be sure to follow these tips on how to keep your computer secure.
It is also important to keep the following in mind:
•Microsoft does not send unsolicited email messages or make unsolicited phone calls to request personal or financial information, or to provide technical support to fix your computer. If you didn't ask us to, we won't call you to offer support.
•If a pop-up or error message appears with a phone number, don’t call the number. Error and warning messages from Microsoft never include a phone number.
•Microsoft will never ask that you pay for support in the form of cryptocurrency like Bitcoin, or gift cards.
•Download software only from official Microsoft partner websites or the Microsoft Store. Be wary of downloading software from third-party sites, as some of them might have been modified without the author’s knowledge to bundle malware and other threats.
•Uninstall any applications that scammers have asked you to install. For more info on how to uninstall applications, see Repair or remove programs in Windows.
•If you have given scammers access to your device, consider resetting it. To learn how, see Recovery options in Windows.
•Run a full scan with Windows Security to remove any malware. Learn how.
•Apply all security updates as soon as they are available. To see available updates, select the Start button, then select Settings > Update & Security > Windows Update. For more info, see Update Windows.
•Change your passwords. Learn how to change your Microsoft account password
•Call your credit card provider to contest the charges if you've already paid. Let them know what happened; they'll probably want to cancel and replace your affected cards to prevent the scammers from using them again.
Help Microsoft stop scammers, whether they claim to be from Microsoft or not, by reporting tech support scams at:
www.microsoft.com/reportascam
You can also report unsafe websites in Microsoft Edge by selecting Settings and More > Help and Feedback > Report unsafe site when you encounter something suspicious.
For urgent situations, use one of the following options:
Microsoft Support
Global Customer Service
There are several forms of tech support scams, all of which aim to trick you into believing that your computer needs to be fixed and you need to pay for technical support services.
The classic cold-call scam. The scammers call you and claim to be from the tech support team of Microsoft or another company. They offer to help solve your computer "problems".
Scammers often use publicly available phone directories, so they might know your name and other personal information when they call you. They might even guess what operating system you're using.
Once they've gained your trust, they might ask for your username and password or direct you to a legitimate website to install software that will let them access your computer to "fix it". If you install the software and provide credentials, your computer and your personal information are vulnerable.
Although law enforcement can trace phone numbers, cybercriminals often use disposable mobile phones, spoofed caller ID, or stolen mobile phone numbers. Treat all unsolicited phone calls with skepticism. Don't provide any personal information.
Tech support scam websites make you believe that you have a problem with your PC. You may be redirected to these websites automatically by malicious ads found in dubious sites, such as download locations for pirated software, videos, or music.
These websites may use a fake blue-screen or other system error, or a fake Windows activation dialog box to convince you that there's a problem with your PC that needs fixing.
They can also use the following techniques to make their claim more believable:
•Put the image or your browser on full screen, making the error appear as though it’s coming from Windows instead of the webpage
•Disable Task Manager
•Continuously display pop-up windows
Some tech support scams may also come in the form of malware. When run, this malware may display fake error notifications about your computer or software, similar to tech support scam websites. However, because they are installed on your computer, criminals will likely use them to perform other malicious actions, such as to steal data or install other malware.
Scammers may also use other ways to reach you, such as email, text messages, or chat. These messages may resemble phishing emails; however, instead of pointing to phishing sites designed to steal credentials, the links lead to tech support scam websites.
Tech support scams adapt and persist in 2021, per new Microsoft research
How to spot a "fake order" scam
Support.me is a legitimate service (as known as LogMeIn). Scammers just abuse the service in order to conduct tech support scams. If you are being asked to download a random remote support tool, it is in all likelihood a scam.
Oct 30, 2023 · With such readily available access to information stored on your devices and online accounts, a tech support scammer who gains access to your device can cause untold damage. Learn how to recognize a tech support scam and take steps to recover from one if you believe that you’ve been ripped off.
Jan 27, 2012 · Well, support.me is not a scam but can be used for the same. It helps you provide the Remote access to your computer when needed to be cured by the technicians online. They cannot access your computer through support.me unless or until you allow them to access.
